Program Manager

As a Program Manager within the Transformation Office, you will play a critical role in driving initiatives that support Growth and Strategy.

The ability to effectively collaborate across business functions, anticipate and resolve impediments, and drive stakeholder alignment is critical for role.

The Program Manager role has a direct impact on execution of the company's goals and serving our customers.Business Case & Strategic Alignment : Develop, document, and implement strategy for the program team to achieve program outcomes and ensure program is aligned with broader organizational goals and objectives.

Define benefits that will realize the strategic objectives of the program and oversee plan to achieve benefit realization.

Define benefits that will realize the strategic objectives of the program and oversee plan to achieve benefit realization

Find out if this opportunity is a good fit by reading all of the information that follows below.

Ensure identification and tracking of key performance indicators for benefit realization

Drive alignment on documentation summarizing the value delivered, success criteria and scope (i.e. charter, roadmap, OKR, etc.)

Organization : Oversee all activities associated with the program to ensure the goals and commitments are achievedOversee program resource utilization to ensure needs are met

Lead creation of the standard project management documentation (project plan, status reporting, IRAD, decision log, etc.)

Dependency Management Oversee decision making and change control processes

End-to-End Delivery : Manage centralized plan that encompasses all functional area activities critical to success of initiative through the program lifecycle.

Drive the strategic vision of the program through seamless delivery to achieve business outcomes and goals.Holds each lead accountable for their functional area readiness

Clear identification of critical dependencies (people, process, and technology) and develop plan with associated mitigation strategies

Business Readiness : Partner with cross-functional team members to identify area impacts, incorporate needs into overall program plan and drive mitigation plans for critical readiness areas.

Serve as a Change Management conduit to business stakeholders and facilitate transition activitiesOptimize the timing of the release of new deliverables into business operations

Governance & Stakeholder Management : Develop strong partnerships with key functional stakeholders of all levels of leadership to drive focus on business goals.

Define program governance structure, inclusive of decision making and overall stakeholder engagement planConduct and manage stakeholder assessment to define level of engagement for each impacted functional area

Develop engagement plan based on area needs with clear communication plan on meeting cadences and communications (i.e. status reporting)

Manage stakeholders' communications across all levels

Risk Management : Manage risks and issues and take corrective measurements. Anticipate and remove roadblocks with urgency to minimize negative business outcomes to the program.

Manage program risk and coordinate corrective measures, escalating through appropriate channels

Financial : Manage program's budget to ensure business objectives are achieved within approved funding. Partner with Product Manager and Business Sponsor to articulate value of proposed scope and facilitate funding approvals, overall delivery and tracking of value after project / program implementation.

What you bring : 8+ years of experience required in project / program management; 10+ years of experience preferred

Bachelor's degree or equivalent experience required

Certified PMP and Agile experience preferred

Ability to lead enterprise-level programs consisting of cross-functional teams with multiple delivery workstreams requiring collaboration and management.

Demonstrated project leadership skills with direct responsibility for running project teams, budgeting and scheduling

Strong interpersonal skills along with great executive presence (verbal and written)

Ability to work effectively in a fast-paced, collaborative environment fostering innovation and transformation