Summary
The Patient Service Representative is responsible for administrative duties in a rehabilitation clinic with 1 to 12 Providers.
Coordinates office services and related activities. Follows set programs for the maximum utilization of services and equipment.
Must have knowledge of general health care issues, trends and quality management. Responsible for scheduling for the clinic, monitoring clinic numbers, generating and interpreting daily and weekly productivity reports.
Responsible for work processes of the department as well as daily operations. Completes established competencies for the position within designated introductory period.
Other related duties as assigned.
Qualifications
MINIMUM EDUCATION : High School Diploma or Equivalent GED
PREFERRED EDUCATION : Associates Degree from an accredited school or college. Graduate of an Accredited Medical Assisting Program and / or a Certified Medical Assistant
MINIMUM EXPERIENCE : 2 years of medical office experience or have completed an externship with Healthlink in lieu of 2 years of medical experience.
PREFERRED EXPERIENCE : 4 years medical office experience
REQUIRED CERTIFICATIONS / LICENSURE : NA
PREFERRED CERTIFICATIONS / LICENSURE : Certified Medical Assistant
REQUIRED COURSES / COMPLETIONS (., CPR) : Must have active healthcare provider Basic Life Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of hire.
LI-CM5
Tenet complies with federal, state, and / or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date.
If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
Collects co-pays and post charges. Charge entry and patient balance processing. Distributes information to patients regarding office policies, procedures, information about the practice, etc.
Explain and enroll patients in the patient portal.
Education :
Required : High school diploma / GED.
Preferred : Completion of medical office assistant program
Experience :
Required : 2 years of experience working in a medical office setting
Certifications :
Preferred : Healthcare management / administration certification
Physical Demands :
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