Introduction
Best Roofing offers a range of employment opportunities for employees committed to customer satisfaction and personal development.
- As a family-owned company, Best Roofing is dedicated to the community and knows the value in the word "family". We value our employees;
- after all, they are the foundation of our business. Our management style encourages employees to build skills and strive for excellence;
we want our employees to grow with us.
Overview
Best Roofing is a leading commercial roofing company since 1978 that is dedicated to delivering exceptional service and innovative roofing solutions to our clients.
Our commitment to safety, quality, and production has made us a trusted partner for businesses across various South Florida regions.
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
Core Focus :
This role involves managing client relationships and providing roofing solutions for large commercial properties, community housing, and high rises.
Responsibilities include addressing active water intrusion issues, conducting preventative maintenance, collaborating with consultants, owners, and representatives to resolve roofing issues, and delivering excellent client service through thorough inspections.
Responsibilities
- Manages and grows the sales pipeline daily by earning a relationship with the client.
- Surveys roofs, diagnoses problem conditions, and formulates corrective solutions.
- Estimates corrective scopes of work.
- Prepares effective presentation packages using FCS software or spreadsheets for short scopes.
- Delivers personalized presentations to our customers as required.
- Partners with project stakeholders to secure deals.
- Assists clients by managing their roofing portfolios.
- Works with the Sales Coordinator to create & transfer an excellent project budget and scope of work.
- Works with the Sales Coordinator to aggressively track projects through the project life cycle within the FU-CRM software.
- Updates project status daily.
How We Measure Success :
- Provides customers with an outstanding customer service experience.
- Adheres to required response / scheduling times.
- Achieves target KPI in relation to Gross Margin / labor hour and Gross Margin dollar objectives.
Requirements
SKILLS AND EXPERIENCE :
- Sense of urgency and ability to multi-task.
- Roofing, real estate facility management, and / or construction background preferred.
- Goal-oriented with a desire to learn, grow, and earn.
- Experience working within team environments.
- Effective verbal and written communication skills.
- Bi-lingual in English and Spanish preferred.
- Proficient in Microsoft Office suite of programs.
- Meets moderate physical demands of daily roof climbing.
- Strong commitment to early morning shifts and flexibility to work outdoors in varying weather conditions and different shifts.
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