General Manager

Job Type Full-time Description

Who Are We :

Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.

Who You Are :

All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®

The General Manager will be responsible for the oversight of gym operations to ensure an exceptional Judgement Free member experience as well as a financially successful club.

The General Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Benefits

• On-Demand Pay
• Competitive pay plus bonus potential
• Medical, Dental and Vision insurance
• Vacation / Holiday / Sick Time Pay
• Employee perks and discount program
• Free Black Card Membership
• 401(K) Plan with company matching

As the General Manager you will :

• Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follow superior customer service guidelines.
• Manage day-to-day club operations.
• Provide leadership within a team to set and achieve club goals.
• Recruit, onboard, and train high-performing employees.
• Delegate responsibilities to club staff and enforce all PF policies and procedures.
• Track club and employee statistics and reports (weekly, monthly, annually).
• Administration and processing of all weekly / bi-weekly employee payroll and ensuring payroll is within budget.
• Coach and counsel team members through disciplinary process up to termination.
• Execute retail transactions with accuracy and drive sales goals.

Requirements

What you bring to the table :

• 1+ years of Customer Service experience
• 2-3 years of experience supervising and leading a team
• Must be 18 years of age
• Associate or bachelor's degree are preferred.
• Willing to become CPR / AED Certified (Training provided by Planet Fitness)
• Strong customer service skills
• Strong problem resolution skills
• Strong verbal and written communication skills
• Basic computer proficiency (Microsoft Suite)
• Ability to lift up to 50 pounds
• Ability to walk and stand for prolonged periods of time
• Ability to continuously talk in person or on the phone during shift
• Will occasionally encounter cleaning chemicals during shift

This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Salary Description $47,000 to $50,000 annually plus quarterly bonus