Job Description
The Operations team supports all large Global, regional and local market pitches in the areas of pitch logistics and operations, as well as maintaining (a recently built) self-serve function for markets to run smaller regional and local pitches independently.
The team spans three regions, UK, US and APAC. Core responsibilities will include opportunity due diligence, managing RFI responses, project management and assisting in maintenance / content refresh of our self-serve function.
- Assist in the qualification of pitch opportunities
- Report to the Director, Global Business Development
- Set-up and organize pitch folders, timing plans and intel documentation
- Coordinate Request For Information (RFI) responses for important pitches, working with partners and local markets
- Conduct market and competitor research using industry sources i.e. COMvergence, Recma, and other third-party sources
- Manage and log requests from our agency brands across our network
- Logging and reporting on new business opportunities on Salesforce Manage our Business Development folders, keeping track of users and permission settings so confidential data is kept secure
- Manage global logistic plans for pitches
- Support with Transition work streams
- Identify and build proposals for new collaboration tools for the Global Business Development Team.
- Work with Growth Intelligence team to manage Salesforce records, provide Salesforce training and support on network requests
- Support the governance and maintenance of our Content Vault. Taking ownership of folders and work streams to keep content up to date.
- Help with the post-pitch process, ensuring our Business Development leads complete the required documentation to share important insights and resources
- Build relationships with our Business Development Community and Local Market contacts
- Work with design team and pitch leads to develop pitch collateral and distribute across markets
Qualifications
- 4+ years' experience in the Advertising Industry (Media or Creative) or in an operational role in a different industry sector
- Possess well-honed project management skills, to ensure accurate delivery of projects.
- Process-driven and always looking to identify new ways to do things better.
- Easily builds relationships.
- Strong analytical skills
- Confidence to recommend improvements to processes and ways of working.
- Proficient in Microsoft (TEAMS, PPT, and Excel).
- Experience using Salesforce
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