SENIOR ACCOUNT MANAGER - EMPLOYEE BENEFITS

Senior Account Manager - Employee Benefits

Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.

At Lockton, were passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better.

Were active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Business unit

West Series

Salary : $75,000-$100,000

Schedule

Full-time

Job type

Standard

Workplace

Hybrid

Your Responsibilities

• Ability to perform all Account Manager responsibilities, duties, and expectations
• Services a designated book of business as relating to marketing, assisting with claim issues, and day to day administration
• Researches issues root cause, implements, and resolves policy related issues
• Uses discretion and independent judgment when analyzing industry trends and providing related Client guidance.
• Recommends and implements potential enhancements or improvements to processes, products, and / or policies
• Facilitates vendor quotes, amendments, and reinstatements for requested changes as needed
• Conducts, creates, and interprets benefit benchmarking studies, design plan comparison reports, and Client presentation materials
• Interprets Clients current coverage plan and identifies and recommends opportunities to expand lines of coverage
• Engages in Client strategy meetings to manage insured expectations for upcoming term
• Develops and assists with presenting marketing and renewal terms to Client
• Establishes and maintains relationships and interfaces with Clients, carriers, and other vendors
• Communicates on a professional level with insurance carriers and other vendors to address client issues in a manner that produces optimum results in a timely fashion.
• Prepares and releases RFP to appropriate markets
• Overall responsibility for managing updates to Client employee facing communications
• Prepares and conducts open enrollment presentations and meetings
• Researches and understands industry trends and Carrier product offerings and emerging trends
• Knowledge of governmental compliance / regulations to educate Client and respond to client inquiries
• Mentors and trains junior-level staff
• Performs other responsibilities and duties as needed

Qualifications

• Bachelors Degree in Business Administration or related field and / or years of experience equivalent
• Typically 3+ years of related Client services experience is required
• Demonstrates strong working knowledge and experience within brokerage industry
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Strong verbal and interpersonal communication skills required
• Understands industry trends and governmental regulations
• Ability to delegate tasks effectively
• Ability to complete continuing education requirements as needed
• Ability to attend company, department, and team meetings as required, including industry training sessions
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of Client and company information
• Ability to efficiently organize work and manage time in order to meet deadlines
• Ability to travel by automobile and aircraft
• Ability to use office equipment such as a computer, keyboard, calculator, and photocopier
• Ability to work on a computer for a prolonged amount of time
• Ability to work outside of normal business hours as needed
• Legally able to work in the United States

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities.

As such, our 10,000+ Associates doing business in over 100 countries are empowered to do whats right every day.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

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