Back of House Team Member

Chick-fil-A
Cumming, GA, US
Full-time
Part-time

At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. As a BOH Team Member, you will support the kitchen team, assemble food & drink orders quickly and accurately, and ensure each guest leaves with a smile.

We are looking for friendly, enthusiastic people who enjoy serving customers. In addition to working directly for an independent Owner / Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment.

They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type :

Full-time and Part-time

Our Benefits Include :

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay

Back of House Team Member Responsibilities :

  • Prepare, cook and present food safely, quickly and efficiently, meeting Chick-fil-A standards
  • Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
  • Understand food safety and quality excellence
  • Stock kitchen inventory as needed
  • Assist in keeping the kitchen clean, hygienic, and tidy, at all times
  • Uphold all Pathway procedures and restaurant policies
  • Keep up-to-date with new products rolled out by Chick-fil-A
  • Show up on time and work hard your entire shift
  • Work safely around kitchen equipment and report any maintenance issues to Leadership
  • Stay up to date with yearly trainings and certifications
  • Invest in Chick-fil-A culture with willingness to grow and a positive attitude
  • Always adhere to all company policies and procedures
  • Be involved and contribute in daily operations
  • Carry out instructions given by the management team and operator
  • Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
  • Complete all opening or closing tasks as assigned
  • Uphold Operators vision & mission for the store in daily operations

Qualifications and Requirements :

  • Must be at least 16 years of age upon hire date
  • Must be eligible to work in the United States
  • Must have a source of reliable transportation
  • Ability to handle all equipment, pans, pots, navigating shelving both high and low
  • Reading, writing, and basic math and verbal communication skills required
  • Works in hot, noisy and fast paced environment
  • Mobility required during shifts
  • Must work well under pressure
  • Must be able to respond to changes or edits to orders quickly and efficiently
  • Consistent and reliable
  • Cheerful and positive attitude
  • Loves serving and helping others
  • Customer service oriented
  • Strong interpersonal skills
  • Detail-oriented
  • Able to multi-task
  • Works well independently and in a team environment
  • Be willing and able to work a flexible schedule
  • Have the ability to lift and carry 5-20 lbs on a regular basis
  • Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job it’s an opportunity for teamwork and leadership development in a positive, people-focused environment.

Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

30+ days ago
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