Patient Services Team Lead
Job Description :
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward.
With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience.
When you join us as a Patient Service Representative Team Lead you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will :
Greets and register patients in a friendly and service-oriented manner obtaining complete and pertinent information;
Creates and maintains weekly Patient Service Representative schedule
Answers patient questions for scheduling, preps for studies or insurance
Communicates with Radiologists and referring physicians, addressing any concerns
Properly address patient, co-workers or vendors complaints
Trains new employees when needed
You Are :
Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service
To Ensure Success In This Role, You Must Have :
High School Diploma or GED
Intermediate to advanced computer skills
Strong multitasking and communication skills
Experience providing exceptional customer service
Medical terminology knowledge and recent medical / radiology office experience is preferred.
Pay Range :
USD $18.50 - USD $27.14 / per hour
Shift : Mornings
Mornings
Shift Variations :
Monday thru Friday 10.30pm - 7 : 00pm
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Patient Service Representative Team Lead. Artificial Intelligence; Advanced Technology; The very best in patient care. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience....
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