About the Role
In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency.
You will deliver speed of service transactions while creating a compelling customer experience.
What You’ll Do
Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
Meet or exceed individual goals (e.g., credit, loyalty)
Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)
Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from supervisors / managers and other company personnel
Other responsibilities as assigned
What Skills You Have
Required
Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal / written communication and interpersonal skills
No retail experience required
Must be 16 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Preferred
Client facing retail or service industry experience
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions.
Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the What You’ll Do Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand / walk for the duration of a scheduled shift.
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Range : $16.00 - $23.10Kohl’s offers a variety of benefits to associates depending on full-time / part-time status and work hours, including : WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
Retail Sales Associate
As a Retail Sales Associate, transform store guests into loyal customers. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment. Accurately and efficiently process sa...
Coffee Sales Advisor - Part Time
Coffee Sales Advisor - Part Time. If so, ActionLink wants YOU to be a part of our sales team to experience. The Coffee Sales Advisor will represent our client, Nespresso, and their premium line of espresso and coffee machines inside of local housewares retailer such as Sur La Table, Williams Sonoma,...
Sales Associate, Part-Time - Hayes Valley
Communicate Warby Parker's values and brand philosophy on the sales floor. Dream up ways to reinvent retail and the glasses-shopping experience. Warby Parker, in good faith, believes that the posted hourly rate is accurate for this role at the time of posting. In addition to the hourly rate, this ro...
Golf Sales Associate, Part-Time - The Golf Mart
Our Golf Sales Associates receive base pay plus commission!. We offer flexible scheduling, 401(k) matching, and a strong employee discount for all part-time employees!. The Golf Sales Associate at The Golf Mart is responsible for promoting and maintaining a store culture that is consistent with Worl...
Retail Ready to Wear Sales Support Associate, Walnut Creek Broadway Plaza - Full Time
You will be responsible for actively circulating the sales floor, determining the customer’s needs, sharing the benefits of our loyalty programs, and supporting the shopping experience from start to finish. Greet and assist customers, recommend items, assist customers with locating product and upsel...
SAS in Whole Foods Market – Part Time Retail Merchandiser
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building display...
Part-time Retail Merchandiser
Part Time Nabisco Merchandiser. Join our team of Part Time Nabisco Merchandiser and fulfill the merchandising needs of our customers through communication & relationship building, stocking store shelves, and maintaining or changing out displays. Represent Mondelēz in front of in-store employees and ...
Retail Sales Associate, Burlingame, #512
The Retail Sales Associate is responsible for providing an excellent customer experience and performing duties as assigned including, but not limited to, cashier, sales floor merchandising, replenishment, receiving and e-commerce fulfillment. Consistently create a positive customer experience throug...
Part-Time Sales Clerk
Business level Japanese & English required....
Seasonal Sales Associate, Part
The Associate will execute all efforts required to achieve individual sales goals. Experience working with a sales or retail organization and/or operationally intensive business. The brand has also established itself as a pioneer in retail innovation, developing an in-store tech concept that brings ...