Restaurant General Manager

Job Title : Restaurant General Manager

Position Overview :

Every great team is led by a great leader. You lead enthusiastically, with a focus on exceptional customer service and results.

Your responsibilities include everything from mentoring team members to managing all front and back of house operations to designing the ultimate customer experience.

You are a quick thinker, a problem solver, a skilled communicator and a world-class motivator.

Summary of Responsibilities :

Profitability

• Delivering store sales and financial objectives by removing any barriers to success.
• Scheduling daily labor requirements that meet the needs of the business and provide great customer service experiences.

Guest

Connecting with the local community by executing local marketing and community involvement initiatives.

People

• Leading by example and being a role model for the standards and behaviors consistent with company and brand core values and culture.
• Proactively attracting, identifying, and hiring team members that embody the Arch Fellow profile and have the ability to grow within the organization.
• Serving as a role model for high quality, hands-on, floor management - including an effective deployment of labor to maximize throughput.

Operations

• Successfully and consistently communicating team wins, priorities, best practices and operational changes to deliver brilliant execution.
• Ensuring that food safety and security standards are met and adhered to consistently.
• Maintaining food service and production levels by leading strong BOH and FOH execution.
• Addressing performance issues quickly and respectfully by coaching, counseling, and managing any conflicts.
• Contributing ideas, thoughts, and solutions that result in increased productivity, higher retention, and improved operations.

Qualifications and Skills :

• Must be at least eighteen (18) years of age
• A passion for food and restaurant operations
• A desire to make an impact on customers and team members.
• A can-do work ethic and the ability to take initiative on projects.
• Ability to lead, motivate, and build an efficient team in a fast pace environment.
• Belief in and passion for Burger King core values.
• Strong leadership behaviors, approachability, and a reputation as role model.
• Personal characteristics reflective of company and brand : self-motivated, positive attitude, service-oriented, flexible, fun-loving personality, and ethical with a high degree of integrity.
• 3 or more years of quick service experience preferred
• 3 or more years of managing a team preferred

Benefits may include :

• A passionate, fun, and positive work environment, with a welcoming and supportive team
• Competitive pay employees are rewarded for both personal and company-wide performance metrics
• Potential career growth
• Health, dental, and vision insurance
• Free uniforms and meals
• Work life balance

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