Sales Operations Analyst - Hybrid

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology.

Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence.

Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems.

We help them get it right.

You could be just the right applicant for this job Read all associated information and make sure to apply.

Who We Are : Wolters Kluwer : The world is a big place, find your place here.

About Enablon : Unlock EHS and ESG analytics with Enablon Open Insights.

What We Offer : The Sales Operations Analyst role offers growth potential opportunities, professional development, an engaging team environment, the ability to work a hybrid schedule, and amazing benefits.

What You'll be Doing : You will be supporting sales representatives and channel partners in our sales operation's areas such as customer quotes, sales information management, product training, and financing.

You will prepare sales forecasts by collecting and analyzing data to evaluate sales goals and other sales information. As our Sales Operations Analyst, you will also conduct analysis and prepare reports regarding information such as order status, sales results, leads, sales quotas, and sales representative earnings.

You will research and evaluate current economic conditions that may affect the organization's ability to sell its products or services in the marketplace and share this information with the appropriate teams and leaders.

On occasion, you will also work with customers on behalf of sales representatives, in areas such as facilitating customers' access to various resources and responding to non-technical questions.

The majority of the time, you will be working with internal customers in all areas of the business. This position is one of the few that offers this particular opportunity.

The Global Sales Operations Analyst is a key supporting role who works closely with Enablon leadership and the Sales Team.

This position includes ongoing data management, RFP Management, reporting, and ongoing improvements.

Key Tasks :

• Collaborates with leadership to define new and evolving reports, develop / update reporting as change and new requirements are identified, such reporting as RFP analysis etc.
• Manages the overall process of creating and submitting client Security Questionnaires, Vendor Registrations, and RFPs for the Global team.
• Provides training on the RFP tool when required.
• Remain knowledgeable of key processes and initiatives in order to assist the sales and service team in achieving company goals.
• Cross Functional Activities may be required such as working with all teams implicated in RFPs / Security Questionnaires.
• Actively support the Global organization as we drive Operational improvement through launching new initiatives.
• Monitors Salesforce for accuracy.
• Responds promptly and professionally to sales requests or inquiries.
• Monitors RFP cases for trends.
• Other duties may be assigned as the need arises.

You're a Great Fit if You Meet These Requirements :

• Bachelor’s degree in business, marketing, or related field or equivalent job-related experience.
• 2 years of B2B sales operations experience.
• Experience working with internal customers in a fast-paced environment.
• Experience in business services and or cloud-based software industries.
• Live within 50 miles of one of our CT locations listed below and the ability to work a hybrid schedule, being in the office 2 days a week.

Key Knowledge, Skills, & Abilities to Assist in Your Success :

• Data analysis skills and ability to derive insights that drive next steps or actions required.
• Communicate effectively in both face-to-face and virtual meeting environments.
• Interpersonal skills, ability to build stakeholder relationships.
• Work effectively with other internal teams and the ability to build strong relationships.
• Stay organized and manage multiple priorities at once.
• Professional demeanor in oral and written communications.
• Passion and ability to seek process improvement and work as a team.
• Self-motivated; proactive and perseverant mindset.
• General product and application knowledge (Microsoft products, cloud-based solutions, and Salesforce).

We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving daily success.

If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference

Hybrid Office Locations :

CT-Glastonbury, DE-Wilmington, FL-Tampa, GA-Kennesaw, IN-Indianapolis, MA-Waltham, MD-Baltimore, NY-Babylon, NY-Colonie, NY-New York, OH-Columbus, PA-Philadelphia.

Additional Information : Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA / HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.

Full details of our benefits are available at Wolters Kluwer Benefits.

Diversity Matters : Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy.

As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018.

In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index.

Wolters Kluwer and all of our subsidiaries, divisions and customer / departments is an Equal Opportunity / Affirmative Action employer.

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job.

They’re not intended to be an exhaustive list of all duties and responsibilities and requirements.

Compensation : Target salary range CA, CT, CO, Hi, NY, WA : $74,550-$103,200.

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Remote working / work at home options are available for this role.