Senior Engineer, IT Infrastructure

Who We Are

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Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe.

Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion.

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services.

While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years.

The reason for this success is simple our nimble and collaborative family culture lives in every member of our growing team.

Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

What We're Looking For

Responsibilities :

• Oversee and deliver infrastructure projects for the business.
• Automate repetitive tasks where possible, including, but not limited to existing procedures, system configuration, and overall deployments.
• Manage and support critical infrastructure services.
• Continuous analysis and improvement of both performance, scalability and vulnerability.
• Help develop and improve disaster recovery and business continuity plans.
• Maintain and improve systems documentation.
• Act as 3rd and 4th level escalation point for resolving production issues.
• Must be able to accommodate weekend or on-call schedules as necessary.
• Maintains knowledge of industry best practices and new trends.

Qualifications :

• Ability to collaborate with resources across multiple disciplines including operations, engineering, networking, development, and security.
• Strong Windows Server skills including installation, configuration, security, and domain management with an emphasis on security.
• Must be able to create work instructions, best practice documentation, and scripts which can be followed by others.
• Strong written and verbal communication skills.
• Proven ability to work well in and contribute to a team environment.
• Problem solving and critical thinking skills in a fast paced and changing environment.
• Deep knowledge of network principles, such as : protocols, technologies, routing, firewalls, load balancing.
• Prior financial services experience or experience working in a highly regulated environment.
• 3+ years of experience engineering and supporting the following :
• Windows Server Operating systems and current standards.
• Office365 / Entra / SSO / Enterprise Azure Apps.
• Active Directory and Group Policy / Sites and Services / DNS.
• Microsoft PowerShell, Python, or similar languages.
• Advanced Cloud systems, AWS preferred but not required.
• Certificates relating to data encryption, VPN or similar.
• Linux OS.
• Experience with the following technologies is a plus :
• Terraform, CloudFormation, or similar infrastructure as code tools.
• Chef, Puppet, DSC or similar configuration management tools.
• Netskope, zScaler, or similar CASB.
• Git.
• Kubernetes, Docker, or similar container solutions.
• Monitoring systems and toolsets (Solarwinds, New Relic, Datadog, or similar).
• ServiceNow or Jira.
• VMware vSphere (7.0+).

Salary Range : $140,000.00 - $180,000.00

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