About Us
This 356-room colonial inspired yet contemporary hotel draws visitors, families, and locals alike for meals and meetings, overnights and nightcaps, seeing the city and governing the country.
Our guests take sanctuary from the hustle and bustle of the city in the sophisticated guestrooms and select suites with extra space to spread out and all the comforts of home.
Whether you are looking for a full-time career or something part-time, our team is ready to welcome you to the family. You can be part of a passionate team that has fun, works hard, and loves one another.
When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs.
Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel benefits, product and service discounts, and much more.
Apply (by clicking the relevant button) after checking through all the related job information below.
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist the Sales Team in the administrative functions required for effective hotel sales and management.
Responsibilities
- Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork.
- Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum and other documents.
- Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct caller's request.
Accurately record messages for staff and distribute the written messages to the staff members in a timely manner.
Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff.
Transport documents weighing up to 10 pounds to offices, mailrooms and other locations throughout the hotel building. Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc.
- Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction.
- Organize, file and retrieve documents in appropriate binders in order to maintain essential records used in the department operation.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
Qualifications
- Hotel experience preferred.
- High School Diploma, Bachelor's Degree preferred.
- Basic administrative knowledge such as business letters, formats and telephone etiquette.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.
- Ability to access and accurately input information into a computer using Microsoft Office Suite.
- Ability to follow written and verbal instructions.
- Ability to stand and / or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation.
- Ability to set-up and maintain filing systems.
- Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA.
For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
Specific details and eligibility of these programs vary by location and employment status.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
J-18808-Ljbffr
Sales Operations Coordinator
Salesforce) and other relevant sales toolsStrong analytical skillsAbility to work in a fast-paced environment and manage multiple tasks simultaneously. A company is looking for a Revenue Operations Coordinator to manage order processes and support deal desk activities. ...
Remote Sales Coordinator
Sales or customer service experience is advantageous but not mandatory. ...
Regional Sales Coordinator
Do you love working in an energetic, fast-paced environment? Do you want to be a part of a winning team? Are you a detail person, but also love working with people? If this sounds like you, we would love to hear from you! Papé Machinery is looking for a Regional Sales Coordinator to join their team ...
Group Sales Coordinator
As the Group Sales Coordinator, you will assist in developing, networking, and growing new business, as well as maintaining current and incoming accounts. Processes transactions and distributes redemption details to coordinators for a variety of products. Nurtures and maintains relationships with cl...
Sales Coordinator
Support the Sales, Catering and Administration operations by giving administrative support to the Sales and Catering Managers, answer incoming calls to Sales and Catering office, manage and assign group/catering leads to appropriate manager and handle the day-to-day operational responsibilities of t...
Showroom Sales Support and Coordinator Renaissance Tile & Bath
We are searching for a sales support and showroom coordinator. If interested, this role could be an entry to learning the skills needed to move into a sales and account development role, allowing more time to learn the industry and to become better prepared for hard surface and plumbing professional...
Sales Coordinator 24 HR
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.Our associates around the globe are passionate about serving ou...
Group Sales Coordinator
Assist in qualifying leads, researching space, entering bookings in Opera Sales and Event Management, and responding to client(s) either personally or by directing to the appropriate salesperson(s). Provide administrative duties as required by Sales Managers and Director of Group Sales. Assist Sales...
Sales Coordinator
Provide administrative support to the Director of Sales and/or the Sales Manager. Work collaboratively with the entire hotel team to make sure all sales efforts are coordinated and complementary. ...
Sales Coordinator
As a Sales Coordinator for our client, a leading real estate marketplace, you will play a pivotal role serving as a strategic resource to realtors helping them improve digital marketing and advertising initiatives. Proactive Achievement: Surpass monthly sales goals and performance metrics. At least ...