As a member of our hospitality team, the primary responsibility of a Front Desk Clerk is to provide smooth guest arrival and departure procedures while maintaining high hospitality standards.
This role is responsible for verifying the accuracy of room blocks, pre-registration, and pre-assignment of rooms, and properly assigning rooms based on room location, rate, guaranteed room types, Marriott Reward Members, or group status.
This role also plays a vital role in handling guest concerns in a professional and timely manner, to find appropriate solutions and ensure guest satisfaction.
The ability to empathize with guests and take swift action will contribute to creating a positive and memorable experience.
- Warmly greets guests in a professional and hospitable manner, creating a welcoming atmosphere upon arrival.
- Skillfully assign rooms based on room location, rate, room selling strategies, guaranteed room types, Marriott Reward Members, or group status, ensuring optimal guest experience.
- Issue room keys and provide escort instructions to the Bellhop for smooth guest arrivals.
- Knowledgeably respond to guest inquiries about hotel services, registration, local amenities, entertainment options, and travel directions, providing helpful recommendations.
- Maintain up-to-date knowledge of groups or events in-house and current local events, ensuring guests are well-informed about relevant activities.
- Understand qualified discounts, their availability, and the proper application of vouchers for eligible guests.
- Handle future and same-day reservations efficiently, accommodating walk-in guests with professionalism and attention to detail.
- Conduct guest check-ins and check-outs in a knowledgeable, efficient, friendly, and professional manner, ensuring a smooth process for guests.
- Assist guests with the use of safe deposit boxes at the Front Desk, ensuring the security and confidentiality of their belongings.
- Accurately post, correct, or adjust charges to guest accounts as necessary, maintaining precise records.
- Be well-versed in hotel credit, cash-in-advance, and check-cashing procedures, adhering to established policies.
- Maintain and complete Front Desk reports thoroughly, ensuring accurate and timely documentation.
- Handle cash transactions with accuracy and integrity, following cash handling procedures meticulously.
Front Desk Clerk- (Full Time) $12/hr Weekends Required
As a member of our hospitality team, the primary responsibility of a Front Desk Clerk is to provide smooth guest arrival and departure procedures while maintaining high hospitality standards. Maintain and complete Front Desk reports thoroughly, ensuring accurate and timely documentation. Assist gues...
Front Desk Clerk- (full Time) $14/hr Weekends Required
As a member of our hospitality team, the primary responsibility of a Front Desk Clerk is to provide smooth guest arrival and departure procedures while maintaining high hospitality standards. Maintain and complete Front Desk reports thoroughly, ensuring accurate and timely documentation. Assist gues...
Postal Clerk - No Experience Required ($24/hr - $39/hr)
Clerk – Clerks sell stamps, take incoming mail, sort and distribute the mail in addition to other clerical functions. NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY. There is NO experience required, paid training is provided for all job openings. Postal Service employment includes gr...
Postal Clerk - No Experience Required ($24/hr - $39/hr)
Clerk – Clerks sell stamps, take incoming mail, sort and distribute the mail in addition to other clerical functions. NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY. There is NO experience required, paid training is provided for all job openings. Postal Service employment includes gr...
Front Desk Clerk (part Time)
Front Desk Clerk (Part Time)**. Job Category****:** Front Office **Requisition Number****:** FRONT08416 Showing 1 location **Job Details**. Distributes information to guests in a timely manner. ...
Laundry Attendant- Full Time (Weekends Required)
A crucial part of this role is to be responsible for sorting and washing all hotel linen while monitoring the quantity of laundry based on the wash load and measuring pounds to maintain a seamless flow of clean and fresh linens throughout the hotel, enhancing the overall guest experience. Skillfully...
(New Location) $14/hr Full-Time Culinary Team Member
Reading, writing, and basic math and verbal communication skills required. Mobility required during shifts. ...
Dishwasher/Steward-Part Time Weekends Required
May be required to assist in the Back Aisle position when needed to support the team. Empties all trash cans that are over 3/4 full at the end of the shift, thoroughly washing them before returning them to the kitchen area. ...
Front Desk Clerk (pt)
Job Category****:** Front Office **Requisition Number****:** FRONT010242 Showing 1 location **Job Details**. Distributes information to guests in a timely manner. ...
Utility Clerk Full Time
Gathers and returns carts/flatbeds from the parking lot to the club entrance to ensure ready acce Clerk, Utility, General Maintenance, Retail, Grocery, Parking. ...