Admissions Specialist (Operations/Processing)

The Admission Specialist position is designed to assist qualified applicants to complete / strengthen their application file and encourage enrollment.

This position supports all Pepperdine Graziadio Business School applicants, admission committee members, and enrollment service offices.

Please make sure you read the following details carefully before making any applications.

This position enables the admission staff to maintain operational excellence, contribute to effective enrollment management, and strive to achieve customer satisfaction with admission-related services.

Duties

• Evaluate submitted documents to ensure the applicant meets all admission requirements for rendering a decision : Add / update submitted transcripts, test scores, degree audit report (DAR), and other admission documentation to PeopleSoft, the student information system and Etrieve, the document imaging system.
• Maintain knowledge of programs and requirements; understand, interpret, and apply policies and procedures.
• Provide counseling regarding admission requirements to applicants, enrollment partners, and stakeholders.
• Monitor applicant activity throughout the funnel to increase completion and yield conversions. Facilitate ongoing outreach and communications to applicants for file completion and enrollment.
• Lead and contribute to the development and implementation of process enhancements and projects, as well as admission-related policies and procedures.
• Maintain consistent communication with the admission program committees for application review.
• Work closely and collaboratively with enrollment partners (Recruitment, Program Office, Student Financial Services, OISS, Registrar, etc.

to ensure seamless enrollment of new students.

This is a Regular, Nonexempt, 40-hour per week position that may be eligible for hybrid work in accordance with the University Policy Manual.

Expected Pay Rate : $28.84 per hour

Skills and Qualifications

Required :

• Bachelor’s degree.
• Minimum of 2 years in admission, recruitment, or student services.
• Must be detail-oriented and result-driven with strong organizational, interpersonal, and oral / written communication skills.
• Must be customer service oriented and a team-player.
• Strong ability to plan and prioritize.
• Strong proficiency in Microsoft Word, Excel, PowerPoint, familiarity with imaging systems.
• Must be able to quickly assimilate new software, commercial databases, portals, and websites.

Preferred :

• Master’s degree.
• 3+ years of proven track record in higher education admission, recruitment, administration, and student systems.
• Proven track-record showing ability to work under pressure in education administration or recruitment environment.
• Proficiency in PeopleSoft, Salesforce, document imaging systems, and Google Suite is preferred.

For the complete job description and to apply, click here.

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