Security Operation Manager (North Georgia)

Security Operation Manager (North Georgia)

Position : Security Operations Manager

Location : North Georgia and Surrounding Areas

Employment Type : Full-time

Description : Operation Managers for EKG Security are responsible for the direct oversight of multiple sites.

Operation Managers are the front-line management representatives of EKG Security for clients. He / she must have expertise and experience with scheduling, site personnel management and decisions, development of post orders, training of subordinates, proper communication with management and proper client management.

This Manager reports directly to the Vice President of Operations and Development.

Responsibilities include :

• Enforcing all security policies and procedures, whether contained in the Post Orders or the Employee Handbook
• Communicating effectively with Security Officers and Site Supervisors
• Managing all information resources for the security team, including updating Post Orders and Standard Operating Procedures
• Preparing and reviewing schedules to ensure coverage at all sites
• Reviewing and approving timekeeping records
• Reviewing incident reports prepared by Security Officers and Site Supervisors
• Assisting in the development and implementation of programs designed to increase the effectiveness of the security team
• Notifying Operations Manager of personnel issues
• Responding to emergency situations such as fires, chemical spills, medical emergencies, bomb threats, or explosions
• Providing customer service in accordance with company established standards and expectations
• Reviewing daily activity reports and guard tracking reports
• Maintaining professional appearance and demeanor and ensuring the security team presents a professional impression to clients and visitors at all times
• Managing on-site training of new Security Officers
• Possessing a complete and thorough working knowledge of all client sites and functions in assigned area

Expectations include one or more of the following essential job functions :

• Using proper body mechanics while performing duties
• Remaining alert and aware of surroundings
• Ability to think clearly during crisis or high-stress situations
• Demonstrate ability to work with other and interact appropriately
• Communicate effectively with other members of staff and management team.
• Use a computer or tablet with advanced competence to include :
• Guard tour system
• Camera monitoring system.
• Microsoft Office applications
• Scheduling and timekeeping software

Required Experience, Education & Licenses :

• Associates Degree (any discipline) preferred but not required
• Ability to pass any State-required training or other qualifications for licensing
• Possess a valid driver’s license
• Have one or more of the following :
• Active, Reserve or National Guard service (any branch)
• Auxilary Police or Police Cadet service
• Meaningful and verifiable work history
• Minimim 2 years verifiable security experience

Required Skills

• Proficient computer skills including Microsoft Office, Google Apps, HR software, time-entry software, scheduling software, and learning management system software
• Ability to utilize client monitoring equipment (guard tour, badges, cameras)
• Effective oral and written communication skills
• Active listening skills
• Ability to assess and evaluate situations effectively
• Ability to identify critical issues quickly and accurately
• Attention to detail
• Manage personnel, including schedules
• Operate radio or telephone equipment and console monitors

Additional requirements

• Must be at least 18 years old or the minimum age required by the State
• Must be a US citizen or foreign citizen authorized to legally work in the United States
• Must have access to reliable / self-owned transportation that allows for short-notice response
• Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable
• Must be able to provide, upon offer of employment, a DD214 discharge document with discharge status (if applicable)

Physical Requirements and Environment

• Minimal to no work in extreme temperatures is expected, however some situations may require outside work in extreme temperatures
• Working on computer, sitting, telephone usage, driving, standing, walking / conducting rounds when necessary
• Standing, walking, bending, light lifting, limited stretching and reaching

EKG Security, Inc. focuses on our clients and our employees. Without people, we would not exist. Our mission is to provide customized services for people and organizations.

Not only do we customize our service, but we also focus on customizing how we lead our employees. Our goal is to provide a family oriented and team environment where individual employees recognize their value and they value others.

If you are a retired law enforcement officer or military veteran, we value your service & desire the opportunity to work with you.

If your goal is to be a part of an organization that values its people, leads and trains them, then EKG Security, Inc. is for you!

EKG Security, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Security officer positions may require you to perform the following regularly during a shift :

• Lift and / or carry up to 50 lbs
• Reach over your head with 10-25 lb loads
• Climb stairs with loads up to 50 lbs
• Walk and stand for long periods of time, climb stairs & ladders
• Type or work at a keyboard or desk

Employee benefits include :

• Paid Time Off (Vacation and Sick)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Short and Long Term Disability
• Life Insurance
• 401k w / Company Match
30+ days ago