Senior Manager-Digital Portfolio Management

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company’s success.

Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day.

And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business.

And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path.

Find your place in risk and analytics on #TeamAmex.

Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization.

EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.

Are you up for a challenge? Do you want to join a dynamic, innovative, forward-looking team with key technology partners?

Are you familiar with agile? Love to improve processes and drive automation to reduce inefficiencies but also drive additional value.

Then this could be the role for you!

The Enterprise Data Platforms (EDP) organization is part of the American Express Enterprise Digital and Data Solutions (EDDS) Group.

EDP manages the Big Data Ecosystem which helps to centralize data across the company with built-in governance and democratization of access to a broad user community.

The team is driving the future of our business by building products and platforms that delivers trusted and quality data for decision science processes, big data applications and analytical users.

We are looking for multiple Product Operational Managers across different work streams Cornerstone, BI and Lumi. This role works closely with Business, Technology, and Infrastructure partners to address Initiatives across the enterprise, as well as adoption of training users onto Lumi.

Key Responsibilities :

• Manage BID Process for three delivery teams : Ensuring that all BIDs are up to date in the system working with product and tech teams.
• Technological Proficiency : Familiarity with Agile methodologies and project management tools like Jira, Rally or similar.
• BID / EPIC Product Prioritization : Understanding what the overall priorities are under EDP and ensuring work is picked up according to those priorities.
• Product Adoption Experience : Collaboration with Stakeholders : Collaborate closely with Portfolio, Technology, and Product leaders to align the tools with their needs and the company’s strategic goals.

Capture and prioritize user requirements and enhancements through regular feedback loops.

• Customer Experience : Ensure tools meet user needs and objectives and offer seamless customer experience.
• Understanding of how Navigator operates is a plus.

Qualifications :

• Minimum of 5 years of experience in product management, with at least 2 years overseeing technology-based products.
• Bachelor’s degree in Business Administration, Computer Science, Engineering, or equivalent.
• Experience with portfolio management tools and financial scenario modeling is highly desirable.

Salary Range : $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
30+ days ago