Job Description
Job Description
Benefits :To be considered, applicants must have prior State Farm experience and hold relevant insurance licenses.
ROLE DESCRIPTION :
As a Customer Relations Representative - State Farm Agent Team Member with Cory Kennedy - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES :
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
- Provide excellent customer service.
QUALIFICATIONS :
- Strong communication and problem-solving skills.
- Ability to handle high-stress situations calmly.
- Organizational skills.
- Collaborative spirit, thriving in a dynamic team environment.
- Experience in customer service (required)
- Prior State Farm experience (required)
- Currently licensed - Property / Casualty and Life / Health (required)
This is a remote position.
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