General Summary
The Store Associate provides friendly service to customers shopping in-store and those engaging through omni-channel services.
They assess the customer’s needs and by executing the company’s customer service model, always putting the customer first.
Store Associates will perform salesfloor and warehouse functions throughout the store including assisting customers, merchandise placement, completing in-store and online customer transactions, processing incoming shipment, regular cleaning, and maintenance.
Store Associates must demonstrate behaviors that align with the company valuesStore Associates are brand ambassadors and responsible for the end-to-end experience, from online to store.
Store Associates must comply with all policies and procedures.
Reports to : Store Manager and / or Customer Experience Leader (CEL)
Our Values : We Love What We Do
We Love What We Do
Bring positive energy and enthusiasm.
We Own What We Do
Give and receive feedback openly and embrace change as opportunities for growth.
We Do What’s Right
Model high standards of honesty and integrity.
We Belong
Value unique experiences and encourage different perspectives.
Essential Duties and Responsibilities :
Be empowered to meet the customer where they are and personalize their experience :
- Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
- Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members.
- Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.
Be committed to the customer having a consistent positive experience :
- We own the physical shopping environment therefore the role includes maintaining a neat, clean, and safe environment for our internal and external customers.
- This includes but is not limited to the following : clearing trash from the aisles, cash wrap, and stockroom, returning shoes back to their location according to DSW standards, cleaning the associate breakroom and public restrooms, vacuuming, cleaning mirrors and front walkways along with any other housekeeping items deemed necessary.
- Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize and maintain the stockroom.
Bring the power of shoes to life by leveraging in-store and digital services :
- Complete all functions of the fulfillment process including locating items, inspecting condition of product, packaging and label placement ensuring readiness for pick up / delivery.
- Use of company tools to search product availability to order for the customer ie. iPhone, Register.
- Perform other duties as assigned by the management team.
Be responsible to pause and the put the customer first :
- Complete customer transactions while following DSW’s policies and procedures.
- Responsible for accuracy in counting money and providing correct change.
- Operate a calculator and enter data via the register keyboard.
- Partner with the Customer Experience Leader (CEL) when customer situations and service issues escalate.
- Follow all asset protection policies and procedures.
Bring fun and energy to everything you do :
- Actively participates in daily team meetings and ongoing training.
- Be open to and responsive to coaching and feedback.
- Demonstrate teamwork and support inclusivity.
Required Skills :
- Must have the availability to meet the needs of the business.
- Professional, friendly, and customer service focused.
- Ability to move with tempo to meet time bound expectations.
- Good verbal and written communication skills.
- Proficient in use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator).
- Must have the ability to spend up to 100% of working time standing or walking around the store.
- Lifting, including the ability to to a maximum of 50 pounds on an occasional to frequent basis.
- Stoop, kneel, crouch or crawl on a frequent basis.
Experience :
- No previous retail experience required.
DSW Store Associate Part-Time
Store Associates will perform salesfloor and warehouse functions throughout the store including assisting customers, merchandise placement, completing in-store and online customer transactions, processing incoming shipment, regular cleaning, and maintenance. The Store Associate provides friendly ser...
Part Time Sales Associate
Promote career growth by working with store management in the opening, closing and operating of a retail store. GNC is looking for dynamic sales associates that not only “Live Well” as a lifestyle, but have the desire to share that passion with others. If that describes you, then join the high energ...
DSW Store Supervisor Part-Time
Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up. The Store Supervisor partners with the management team to understand daily/weekly/monthly store priorities. Store Supervisors participate in monitoring associat...
Behavioral Health Associate Full and Part Time
Behavioral Health Associate Responsibilities include:. Document timely, accurate and appropriate clinical information in patient's medical record. ...
Clinical Research Associate I - Department of Pediatrics - Pediatric Nephrology (Part-Time)
The Clinical Research Associate I works directly with a Clinical Research Coordinator, Research Program Administrator, or Research Nurse to coordinate and/or implement the study. Participates in required training and education programs. ...
Firebirds 50/50 Program Sales Associate|Part-time| Acrisure Arena
The primary role of the 50/50 Raffle Program Sales Associates is to sell tickets for the 50/50 raffle at all Coachella Valley Firebird’s home games (pre-season, regular, and playoffs). The 50/50 raffle program is a fundraiser for the One Valley Foundation and its charitable partners, as well as to e...
Part Time Associate Banker Palm Springs (30 hours)
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. ...
Lifeguard/ Acitivities Associate. Seasonal Part-Time. WorldMark Indio Resort
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical• Dental• Vision• Flexible spending accounts• Life and accident coverage• Disability• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)• Wish day p...
Part Time Sales Associate in Palm Desert, CA
Perform day-to-day store openings through applications of SAS philosophy, standards of service, cleanliness and caring. Provide a friendly welcoming environment, by smiling, greeting and acknowledging every customer when they enter the store and engaging them in conversation. Be ready to work at you...
Part-time Associate (Overnight Load Crew)
Stores count on Part-Time Associates to provide excellent customer service, keep the shelves fully stocked with good, fresh food and create an all around great shopping experience for our customers. Clean and maintain sanitation standards in all interior and exterior areas of store and parking lot a...