Generator Service Team Manager | Manager, Generator Maintenance, NA

About Vantage Data Centers

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises.

Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Reliability Engineering Department

The Reliability Engineering Team is responsible for the overall operating health of critical systems across Vantage global facilities.

For each of the major systems Electrical, Mechanical, and Controls, the Reliability Engineering team is responsible for ensuring success in the commissioning stages of new construction, evaluating and improving the reliability and performance of existing critical infrastructure, sustaining equipment operational availability through maintenance program design, providing ongoing technical support to the Site Operations Teams, as well as providing systems reliability and maintainability feedback to the Design Engineering teams for future design considerations.

Position Overview

The Generator Service Team Manager is responsible for leading all aspects of the operations of the generator service team, ensuring that all maintenance and repair work is performed efficiently and safely.

This role requires strong leadership skills, technical expertise, and a commitment to providing excellent service to our customers.

Essential Job Functions

Lead and Supervise : Lead all aspects of the daily operations of the generator service team. This includes scheduling work assignments, conducting performance evaluations, and providing training and support to team members.

Maintenance and Repair : Ensure that all generator maintenance and repair work is performed to the highest standards of safety and efficiency.

Customer Service : Act as the primary point of contact for customers, addressing any concerns or issues that may arise and ensuring that they are resolved in a timely and satisfactory manner.

Inventory Management : Oversee the inventory of parts and equipment, ensuring that all necessary materials are available when needed.

Compliance : Ensure compliance with all company policies and procedures, as well as relevant industry regulations and standards.

Duties

Develop and implement operational policies and procedures.

Coordinate with other departments to ensure smooth operations.

Conduct regular team meetings to discuss progress and address any issues.

Prepare and run the department’s budget.

Stay updated on the latest industry trends and technologies.

Job Requirements

A Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field.

A minimum of 5 years of experience in generator service or a related field, with at least 2 years in a managerial role.

Data Center experience is strongly preferred, but not required

Strong knowledge of generator systems, components, and applications

Excellent communication, leadership, and problem-solving skills

Relevant industry certifications are a plus.

Ability to work under pressure and handle multiple tasks

Proficient in Microsoft Office and other relevant software tools

Travel required is expected to be 25 to 50%, but may increase over time as the business evolves

LI-TS1

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses.

We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package.

We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired;

such resumes will be deemed the sole property of Vantage Data Centers.