The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly
Responsibilities :
- The duties of Care Promoter 1 vary from setting to setting, depending on the size, location and type
- In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts
- Measures and records patient vital signs; records patient interview and medical history
- Catalogs and communicates patient needs to the PCP, Clinician, Specialist and / or other clinical personnel
- Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient
- Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and / or other clinical personnel
- Perform non-critical medical and therapeutic procedures based on medical instructions
- Collects phlebotomy and other lab specimens; performs basic waived lab tests
- Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures;
uses CPR skills when necessary, all under physician supervision
- Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times
- Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician
Qualifications :
- Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families
- Exceptional oral and written communication skills, time management skills and organizational skills
- Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders
- Mindset focused on resolving problems for patients and achieving team goals
- Knowledge of medical products, terminology, services, standards, policies and procedures
- Skilled in basic phone and computer operation
- Must be detail-oriented to ensure accuracy of reports and data
- Ability to maintain effective and organized systems to ensure timely patient flow
- Ability to act calmly in busy or stressful situations
- Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
- Ability and willingness to travel locally and / or regionally up to 10% of the time to assist in covering other centers, as needed
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