Director of Change Management

Why Us :

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service.

Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market.

With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value.

Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You :

As the Director of Change Management at Hanger, you will play a pivotal role in driving organizational change by building and leading a team of dedicated Change Agents.

Your primary responsibility will be to establish and develop a new capability that focuses on fostering organizational adoption of new processes, systems, and cultural shifts.

This capability is essential for achieving our ambitious transformation agenda. You will oversee the recruitment, training, and professional development of your team, ensuring they are equipped with the necessary skills and tools to effectively manage change initiatives.

By providing strategic direction and hands-on leadership, you will ensure that the Change Agents can successfully drive adoption and implementation of change across the organization, ultimately contributing to our long-term success and growth.

Your Impact :

• Develop a comprehensive approach for managing change across our strategic initiatives, leading the change management agents to support these efforts.
• Build, develop, and manage a team of change agents to assist in implementing change management initiatives.
• Create change management methodologies, tools, and templates to support key programs, with the assistance of change management agents.
• Develop and maintain a Change Management Framework that outlines best practices, tools, and guidelines.
• Educate and train leaders on the benefits of effective change management and how to sponsor and lead change, guiding change management agents in these activities.
• Collaborate with the EPMO to establish implementation, change management, and communication plans within enterprise project management efforts that address the people side of change.
• Design training materials and communication templates for HR Business Partners and applicable Business Leaders to effectively support their client groups during change initiatives.
• Formulate a change management strategy and plan by identifying the desired change outcomes, assessing the organization’s capacity to change, defining leadership and governance requirements for successful change, outlining change journeys for different stakeholder groups, and determining interventions to guide stakeholders through their change journey.
• Own the end-to-end execution of change management for our transformational programs, in partnership with Executive Leaders, the Learning and Development Teams, and change management agents.
• Measure and track change progress, stakeholder positions on the change curve, and implement corrective actions as needed, coordinating with change management agents.

Minimum Qualifications :

Education

• Bachelor's degree in Business Administration, Organizational Development, Human Resources, or a related field.
• Master's degree preferred.
• Change management certification (e.g., Prosci, ACMP) is highly desirable.
• Minimum of 10 years of experience in change management roles, including at least 5 years in a leadership or management position.

Experience

• Proven experience in change management, organizational development, or a related field.
• Demonstrated success in leading and managing large-scale change initiatives.
• Experience in building and leading a team of change management professionals or agents.
• Experience in strategic planning and execution.

Additional Success Factors :

• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

Our Investment In You :

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship.

All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances.

The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics.

Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.