Quality Assurance Manager

Quality Assurance Manager

We are seeking an experienced and detail-oriented Quality Assurance Manager to lead the QA function within our Fund Administration department. The ideal candidate will develop and implement quality control standards, oversee audit and review procedures, and ensure that all processes comply with industry regulations and internal benchmarks. This role is critical in ensuring the accuracy, consistency, and reliability of our fund administration and reporting processes.

Key Responsibilities :

• Design, implement, and manage a robust quality assurance framework for fund administration processes and procedures.
• Collaborate with internal audit teams and process reviews to identify risks and recommend improvements.
• Monitor trends, KPIs and compliance reporting to identify issues and develop corrective action plans for deviations and errors.
• Lead root cause analysis for process failures or discrepancies and oversee resolution tracking.
• Create and analyze controls to effectively mitigate risk of error.
• Provide regular QA reporting to senior management and support regulatory and audits.
• Develop and deliver training programs for staff to maintain high-quality standards.
• Ensure policies and procedures reflect best practices and meet evolving regulatory requirements.

Basic Qualifications - Bachelor's degree, or equivalent work experience - Five to eight years of related experience Preferred Skills / Experience :

The role offers a hybrid / flexible schedule, which means there's an in-office expectation of three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range : $98,175.00 - $115,500.00