Service Technician

The largest dealership in Grand Rapids is looking for an additional Service Technician to join our twelve-time Dealer of the Year award-winning organization.

Within our state-of-the-art service center, we offer our technicians individually heated / cooled service bays, specialty GM equipment, designated parts runners, and a designated IT specialist to help keep you moving! In addition, we offer each technician an individual laptop, paid training with the possibility of a training bonus match, monthly employee lunch-ins, a team environment, great benefits, career growth opportunities, and ongoing support.

This may be the right opportunity if you align with our Cultural Behaviors (listed below).

See why you should join our team :

This position is onsite Monday Friday (8am to 5pm) and a Saturday rotation (8am to 1pm).

JOB DESCRIPTION :

• This position will provide technical repair and service work to various automotive vehicles.
• Perform multi-point inspections to GM specifications using diagnostic tools and equipment.
• Perform road tests on automotive vehicles to assess vehicle performance and identify problems.
• Effectively communicate with Service Advisors to explain vehicle issues, repair options, and associated costs.
• Repair and replace automotive parts and systems, such as engines, transmissions, brakes, suspension, and exhaust systems, in a productive manner.
• Must follow manufacturer specifications when repairing customer and warranty vehicles.
• Maintain detailed records of all repairs, services, and parts used, ensuring accuracy and compliance with GM regulations.
• Maintain / calibrate tools and equipment regularly to ensure accuracy and safety.
• Assist co-workers with complex repair tasks when necessary.
• Stay up-to-date on training and certification programs to enhance automotive knowledge and skills.
• Maintain a clean and organized work environment to provide customers with a professional and welcoming atmosphere.
• Must adhere to shop safety protocols and guidelines.
• Other responsibilities may be assigned through continued employment.

BENEFITS :

• Compensation Flat rate depending on qualifications, production bonus, an upsell bonus, and a yearly longevity bonus.
• Advancement Opportunities We encourage promoting from within.

Our average employee (out of 300) has been employed at Berger for six years - some for as long as 46 years!

Great Work Environment We are a family-friendly and drug-free workplace.

Because of our exceptional team, we have been named a twelve-time Dealer of the Year within the past twenty years.

• Full-Time Benefits Package Medical, Dental, Vision, HSA or FSA, Accident, and Critical Illness Insurance; a Berger-sponsored $10,000 life insurance policy (additional life insurance options are available for purchase);
• and Berger-sponsored short-term disability with long-term disability insurance available for purchase; 401k with an annual employer match;

paid time off; and paid holidays.

• Additional Benefits Membership with Working Advantage allows our team to enjoy discounts on theme parks, hotels, concert tickets, and more!
• EOE We are an Equal Opportunity Employer.

DESIRED SKILLS & QUALIFICATIONS :

• High School diploma or GED.
• Must be state certified.
• Prefer ASE / GM certification(s).
• Prefer prior mechanical automotive repair experience.
• Proficiency in using diagnostic tools and equipment.
• Strong mechanical aptitude and problem-solving skills.
• Effective communication and attention to detail skills.
• Ability to work and collaborate in a team environment.
• Reliable, trustworthy, organized, efficient, and takes pride in their workmanship.
• Physical ability to lift heavy objects up to 50 lbs and work in various weather conditions.
• Ability to operate an automobile in all weather conditions with a valid driver’s license.
• Must allow pre-employment screenings, background, driving, and drug test.
• Must be able to perform essential job functions of the position with or without reasonable accommodation and comply with workplace health procedures as directed by the public health department.

LOCATION :

2525 28th St SE, Grand Rapids, MI, 49512.

We are near great lunch spots and shopping centers and 15 minutes from the heart of Grand Rapids.

BERGER’S CULTURAL BEHAVIORS :

Customer Focused, Innovating, Looking Ahead, One Team, Speak Boldly, It’s on Me, and Integrity.