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Customer Operations Coordinator Health Plan

VirtualVocations
Santa Ana, California, United States
Full-time

A company is looking for a Customer Operations Coordinator, Health Plan.Key Responsibilities : Maintain relationships with a portfolio of Employer and Carrier customers through all stages of the customer life cycleDaily progress reporting of Open Enrollment activities for both Internal consumption, and External client facing partnershipsPerform basic data file triage when issues arise and file the appropriate engineering requests if supplemental support is neededRequired Qualifications : 1+ years' experience in data analysis, account management, or technical customer support-related rolesStrong proficiency in Microsoft Office suite, (Outlook, Word, Excel)Experience in a customer-facing support roleB.

S. or B.A. preferredIndustry experience highly preferred : Insurance, Benefits Administration, Benefits Consulting, SaaS, Healthcare, BPO

6 days ago
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