Customer Service Representative

Job Description

Job Description

Stauer is currently seeking enthusiastic, friendly, and customer-focused individuals to join our Customer Service operations team at our Burnsville, MN location on a seasonal basis.

This position is initially a seasonal opportunity to support our business during our holiday rush.

Welcome to the exciting world of Stauer! We are based in Burnsville, Minnesota and Richmond, Virginia with over 15 years of success in direct marketing and designing luxury jewelry and fine watches from around the world.

2020 was a record-breaking year for Stauer, and we are looking to add a handful of Customer Service Representatives to join in on the fun!

You've come to the right place if you are looking for a professional phone career working with luxury jewelry, fine watches and other "luxury for less" products

Requirements :

• Great attention to detail and excellent communication skills.
• 1-2 years customer service experience is required. Call center experience preferred.
• Our expertise is customer service, so excellent communication skills are essential.
• Must have strong listening skills, problem solving skills and be self-motivated.
• Good Typing Skills
• Familiar with Outlook
• Knowledge of jewelry and watches a plus
• Must be able to provide a customer experience that promotes repeat business.
• Ability to multitask and keep organized in a fast paced environment.
• Must be able to work between the hours of 8AM to 5PM Monday-Friday, Part-Time is available (20-25 hours / week)

Benefits / Company Perks :

• Remote Opportunity after Training
• Part Time / Flexible Schedules
• Generous Base+ Bonus Opportunities
• Free Telephonic Medical Program
• A+ rating with the Better Business Bureau.
• Fun work environment and many more fun company perks!

Pay :

$16 / hour + bonus / incentive options

Location :

14101 Southcross Dr W #155, Burnsville, MN 55337 (Only considering applicants who live in a commutable distance of the Burnsville, MN office)

Schedule / Hours :

Up to 30 hours / week between the hours of 8 : 00 am-5 : 00 pm

Who we are :

We are the country’s fastest-growing destination for precious gemstone jewelry, unique luxury items and vintage-inspired timepieces.

We have over 15 years of success in direct marketing and continue to experience incredible growth. Based in Burnsville, Minnesota and Richmond, Virginia we have international offices in Italy and Hong Kong.

Following a record breaking year, no other company better combines the history, mystery and romance of the past with modern craftsmanship and 21st century technology.

Think vintage collectibles from brands like Cartier, Tiffany, Van Cleef, and Rolex, and then picture precious gems such as diamonds, rubies, and emeralds and ..you’ll get the idea!

We are treasure seekers. We are storytellers. We are our customer’s inside connection to affording the extraordinary. We shop the world for the rare, the beautiful, and the innovative and secure them at a price that makes them amazingly affordable.

As one of the nation’s largest gem buyers, we purchase on average over 10 million carats of gemstones a year. Then, we introduce these remarkable finds through compelling stories found in nearly one billion pages of print advertising each year.

Think of Stauer as the passport to celebrating the finer things in life and the people you love without breaking the bank.

Nextten Stauer, LLC is committed to providing Equal Employment Opportunities to all applicants and employees. EOE / AA / Disabled Employer.