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The Role
Mission
Order administration and parts procurement to meet customer demands.
Roles and Responsibilities
- Responsible for parts sales and support for Atlas Copco Compressors in an assigned region.
- Assist customers in parts identification, troubleshooting, and order expedition via phone, fax, and email.
- Handle incoming orders, including entry and maintaining / editing sales orders to meet customer demands.
- Provide regular updates to customers regarding orders, including delivery dates and / or any changes in the status of the order.
- Must be willing to prospect Lost Boys over the phone and proactively generate part sales with existing customer base.
- Proactive lead generation will be required. Coordinate order releases, receipts, and shipments.
- Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers.
- Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.
- Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people / employees considered necessary to get the job done.
- Perform other duties as assigned.
What you can expect from us?
What you can expect from us?
Drive your Career, Explore Opportunities, Realize your Passion . . . Choose your career with us!
Attractive benefits Include :
- Excellent compensation package, including a flexible benefits plan, and generous (k) retirement plan
- Health insurance / Dental Insurance / Vision insurance
- Paid time off
- Salary : $50, $60,- Depending upon the experience.
What we expect of you?
Skills and experience
- Good Interpersonal Skills, with ability to create good contacts at all levels.
- Must be a self-starting individual, able to receive a mission and generate necessary actions to achieve the mission.
- Must be very organized with positive attitude.
- 3-5 years in customer service or sales.
City
West Springfield, MA
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