Job Details
Purpose & Objective
AMIRI is looking for a talented Assistant General Manager for its upcoming NorthPark Center location! This key store leadership role will be responsible for supporting retail business objectives by achieving, maintaining, and driving the following :
- Exceptional Customer Service
- Commitment to Employee Development & Teambuilding
- Health & Safety Compliance
- Inventory Control
- Detail-Oriented in-Store Operations
Working alongside and reporting to the General Manager, the AGM will be a strong and charismatic leader who thrives building relationships with both internal and external parties.
The AGM will serve as a strong ambassador of the AMIRI brand and values, including compassionate leadership, strong business acumen, and enthusiastic ambition.
Our ideal AGM knows that quality customer service and a commitment to teamwork should never suffer, no matter how busy the location may be!
Duties of the AGM at AMIRI include, but are not limited to :
- Maintain an active and participatory role on the selling floor, working with and developing the team.
- Analyze store metrics including sales, inventory levels, drop schedules, etc.
- Ensure high sell-through, collaborating with Corporate team to adequately stock and ample preparation for new product.
- Initiate or attend daily team meetings to communicate current business trends and relevant updates. Motivate the team each day!
- Provide accurate and detailed reports to relevant parties.
- Partnering with Retail Operations team, ideate, develop, and maintain a sound system of accurate operations processes to ensure the store is running efficiently.
- Find relevant ways of capturing substantive and meaningful client data in an effort to build relationships and enhance client development opportunities.
- Monitor the monthly Client Management database and reporting.
- Keen understanding of relevant retail KPIs.
- Participate in team evaluations / check-ins / reviews. Develop and train all members of the team on relevant KPIs in collaboration with corporate and store leadership.
- Ensure that all the processes are in compliance with applicable laws, health & safety regulations, HR best practices, and Operations standards.
- Promote a polished, professional, and positive work environment that fosters integrity & transparency.
- Actively participate in sourcing, recruiting, and retaining a productive and energetic team. Partner with the HR team to facilitate training & onboarding for all new hires.
- Provide meaningful support across all departments to facilitate community events / product launches / etc.
Knowledge, Skills, and Ability Requirements :
- 3+ years progressively responsible retail leadership experience.
- Strong familiarity with the luxury market, selling reports, identifying business opportunities and trends.
- Experience leading retail teams in a fast-paced environment.
- Demonstrated ability to foster a customer-service focused environment.
- Ability to multi-task with ease.
- Proficiency with the full Office platform.
- Brand awareness highly preferred.