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Insurance Customer Service Representative P&C CSR

Augustyniak Insurance Group
Jacksonville, FL, US
$22-$26 an hour
Full-time
Benefits :
  • 401(k)
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Applicants we are seeking :

    Requires a Florida Property Casualty Insurance License (2-20 or 20-44 or 4-40)

    Requires min of 1 year of working inside an insurance agency. Prefer 3 to 5 years working in a Florida Independent Agency.

    Why Augustyniak Insurance Group is different :

    • We are a rapidly growing independent insurance agency. Our philosophy is to do the right thing, and we are very proud of our 1519 positive Google reviews.
    • We are an independent agency, we work for clients throughout the entire state of Florida to help them find the best company for them and are not limited to just one insurance company.
    • The agency uses the latest tools, integrations, and automation to make the sales and services process better and easier for our team.
    • We are big enough to provide support for your career, and small enough to still have a family feel. We feel this is an outstanding place to grow professionally.

    Job Responsibilities :

    • Establish working relationships with clients, potential clients, and companies we represent on the phone, email, and on paper
    • Supporting teammates with follow-up for clients and prospects
    • Research and resolve coverage questions
    • Promptly respond to client needs either on the phone or electronically
    • Maintain client files and process routine correspondence between our agency and the client or company both paper records and our many different software programs
    • Cultivate new opportunities and offer additional lines of insurance through consultative selling
    • Assist with other office duties as they arise and are needed

    Professional and Personal Skills :

    • Proficient with Microsoft Word, Excel, Outlook, and a calculator
    • Use of a prior Agency Management System - like Epic, Applied, AMS we use Hawksoft
    • Type quickly and accurately
    • Excellent communication skills both verbal and written
    • Organized, structured, punctual, and will follow the rules
    • Patient, respectful, reliable, trustworthy, friendly, supportive, articulate, kind, ethical and honest
    • Attention to Detail is a must for this job

    Benefits :

    • We offer competitive wages with a base hourly wage and bonus
    • Benefits include medical insurance, dental insurance, vision insurance, long and short-term disability, paid time off, and 3% company match to the company-sponsored retirement plan.
    • 30+ days ago
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