About MSP360
MSP360 is a top-tier Backup and IT Management Platform built for Managed Service Providers (MSPs) and internal IT teams.
Our mission? To keep data safe and secure from even the most advanced ransomware threats. We offer a best-in-class solution that ensures our clients’ valuable data stays protected, no matter what.
Role : Account Manager (Full-time, Remote)
Ready to make an impact in a fast-paced tech company? As an Account Manager at MSP360, you'll be at the heart of our client relationships building trust, delivering value, and driving growth.
This full-time remote role is all about ensuring our clients feel supported and secure.
What You'll Do
- Own client relationships : You’ll acquire, manage, and nurture client partnerships, ensuring they get the best from MSP360.
- Be the go-to expert : Understand our platform inside out to deliver product insights and expert support.
- Collaborate for success : Work closely with our sales and technical teams to solve challenges and create growth opportunities.
- Drive customer satisfaction : Continuously keep your finger on the pulse of client needs to guarantee their satisfaction.
What You Bring
- Stellar communication and people skills your clients feel heard and valued.
- Proven experience in account management or a similar role where building relationships is key.
- A knack for problem-solving and staying organized even when juggling multiple clients.
- A solid understanding of IT infrastructure and backup solutions (bonus points for previous industry experience!).
- Comfort working independently in a remote setting you're a self-starter who thrives on autonomy.
- Strong negotiation and presentation skills that help you seal the deal.
- Bachelor’s degree in Business Administration or a related field.
Why MSP360?
Join a team passionate about innovation, data security, and delivering excellence to clients worldwide. Let's grow together!
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