JOB SUMMARY :
This position is responsible for the repair or replacement of a wide variety of specialized equipment in an assigned group of 7-Eleven (family of brands) stores within a geographic area.
Service calls are initiated from the store via 7Help work orders to appropriate technician. Position reports to the Area Facilities Manager.
KEY DUTIES AND RESPONSIBILITES :
Job responsibilities and qualifications may be superseded by local, state, or federal regulations
Responds to work orders for a wide variety of in-store equipment which include, but may not be limited to Minor repairs of HVAC, Minor Repairs to Refrigeration, hot beverage equipment (ex.
Coffee, Cappuccino) , cold beverage equipment (ex. tea, Fountain, FBD, FCB, Creamer Machine), Fountain / Backroom ice makers, Hot food equipment (ex.
fryers, griddles tortilla presses, ovens, roller grills, Warmers), Fuel Dispensers (ex. printers, displays card readers, hanging hardware) etc.
- Responds to work orders related to plumbing, electrical, and general maintenance issues
- Responsible for ordering and management of parts inventory for truck
- Responsible for replacing plug and play’ equipment as needed
- Assist, as needed, with training of other level 1 technicians
- Schedules and prioritizes duties and work assignments on a daily basis
- Responsible for ordering and management of parts inventory on truck
- Completes required reports and paperwork daily to account for the time and use of parts and materials
- Observes and inspects equipment to determine if servicing or further action is required
- Completes basic maintenance tasks on structures and other equipment
- Reads, interprets, and follows procedures described in service manuals per manufacturer guidelines
- Completes other duties, including special projects, as assigned by management
- Available 24 hours per day, 7 days per week on an on-call emergency basis, in addition to a normal work schedule.
EDUCATION AND EXPERIENCE :
EDUCATION : High School / GED
YEARS OF RELEVANT WORK EXPERIENCE : 1+ years
YEARS OF MANAGEMENT EXPERIENCE : NA
CERTIFICATIONS / LICENSES : NA
SPECIFIC KNOWLEDGE AND SKILLS :
- Show Leadership
- Peer to Peer Tech support
- Effective communication
- Projects / Stretch assignments
- Facility location ownership
- Time Management
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