Te apasiona proporcionar experiencias excepcionales al cliente? Si es así, nos encantaría saber de ti hoy! Position : Bilingual / Spanish Inbound Customer Service Representative Compensation : Starting Hourly Base Rate + Bonus(es) -$16.
00 / Hour - English Only -$17.00 / Hour Bilingual / Spanish Only Benefits offered : 401k w / employer match, medical, vision, dental, disability / life, paid holidays, paid time off (PTO), service time awards and more! Location : On-Site / 4919 Memorial Hwy, STE 160 Tampa, FL 33634 Schedule(s) : Mon-Fri 9 : 00 AM 5 : 30PM -or- Mon-Fri 10 : 00 AM 6 : 30 PM About Us : Since 2015, Lighthouse has been a leader in the debt settlement industry, helping thousands of individuals and families find financial freedom.
We help families every day reduce their credit card debt by nearly half of what they owe. The role of the Inbound Customer Service Representative is to receive and handle incoming calls from our clients who have enrolled into our certified and compliant debt settlement program, assisting them with their questions or needs.
Industry experience is not required. Inbound Customer Service Representative Responsibilities : Answer inbound calls from enrolled customers, identify customer needs and offer the most appropriate resource or resolution to address their needs.
Ensure service delivered to our customers meets contractual goals and other Key Performance Indicators ( KPIs’) Greet customers in a courteous, friendly, and professional manner using company specific procedures Listen attentively to customer needs and concerns;
demonstrate empathy while maximizing opportunity to build rapport with the customer Answer billing questions by talking through components of customer accounts.
Inbound Customer Service Representative Required Skills : Time Management Skills : the ability to organize and manage multiple priorities.
Outstanding organizational skills and great attention to detail. Ability to multi-task in a fast-paced environment is a requirement.
Computer savvy : above average working knowledge of telephonic and CRM systems is important. Proficient in English / Spanish Bilingual preferred not necessary.
Many of the successful hires we have made over the past few years have come from call center environments. We provide an in-house training program.
No experience necessary. Job Type : Full-time Pay : $16.00-$17.00 / HR Benefits : 401(k) 401(k) matching Dental insurance Disability insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Paid training Vision insurance Schedule : Monday to Friday 9 : 00 AM - 5 : 30 PM Supplemental pay types : Bonus(es) Spiff(s) Ability to commute / relocate : Tampa, FL 33634 : Reliably commute or planning to relocate before starting work (Required) Work Location : One location Powered by JazzHR
Remote Customer Service Representative 50k-60k/Year - Work From Home
Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...
Bilingual IT Help Desk Customer Service Representative
Bilingual IT Help Desk Customer Service Representative. As a Bilingual IT Help Desk Customer Service Representative. Excellent Customer service skills. Prior related work experience in a technical support environment, and/or Service Desk environment preferred (including tools, processes, and methodo...
Customer Service Representative - WFH (Receive $300 bonus for 5 days of training)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative-Remote (Seasonal)
Customer Service Representative-Remote. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative. ...
Surety Bond Customer Service Representative
Prior customer service in banking or insurance (desirable). Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect an...
Healthcare Customer Service Representative
Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Customer service experience preferred. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powere...
Customer Service Representative REMOTE WORK
SimpleTek are hiring a customer service representative to manage customer queries and complaints. Proven customer support experience or experience as a Client Service Representative. Meet personal/customer service team sales targets and call handling quotas. Keep records of customer interaction...
Customer Service Representative - Remote
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative Brandon
Customer Service professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales and customer service career? Join our TEAM at Ace Handyman Services Central Florida! We are the service provider for Ace Hardware t...
Licensed Customer Service Representative
This is your opportunity to join a community cornerstone at Mynatt Insurance! As our licensed InsideService Representative, youll be joining our family owned business that has been serving our community since 1925! Your. Mynatt Insurance's ability to serve our community for many more years to come! ...