Job Description
What you will be doing
- Perform all daily audit functions for front office and each outlet of the hotel.
- Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
- Complete back-up of front office computer system and night audit program daily (if applicable).
- Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
- Understand, know and follow management company's accounting and credit policies and procedures.
- Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc.
Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.
Location Description
3400 Market St, Riverside, California 92501 Blending regional style and familiar ease, Marriott Riverside at the Convention Center is located in the heart of downtown, nestled in the Inland Empire.
Just steps to the Riverside Convention Center, making us the ideal spot for your next trade show or business conference.
Our hotel features 293 comfortable accommodations, including 24 spacious suites, perfect for business and leisure travelers alike.
Just moments from our doorsteps, you'll find popular destinations, such as Fox Performing Arts Center, the historic Mission Inn and the University of California, Riverside.
Our hotel is also a mile from the Riverside County Superior Courthouse, major corporations and 10 miles from March Air Reserve Base.
Prepare for your meeting in our business center, relax in our concierge lounge with complimentary breakfast and evening hors d'oeuvres or get down to business in our 11,000 square feet of meeting space.
Turn any stay into a relaxing getaway at Marriott Riverside at the Convention Center.
Requirements
What we are looking for
- Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
- Strong Microsoft Excel and program Skills
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