Sales Retention Associate

VirtualVocations
Portland, Oregon, United States
Part-time
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A company is looking for a Part Time Sales Retention Associate.Key Responsibilities : Support and work effectively with Customer Success, Billing, and CustomersOffboard customers via direct communication (email and phone)Manage customer-related expectations at contract end dates and churn accountsRequired Qualifications : Meticulous attention to detail and ability to meet strict deadlinesSalesforce knowledge / experience (Triage Cases, Billing Cases)Strong willingness to take initiative and proactive communicationAbility to triage billing or cancellation needs at a high levelCoachable and self-aware

9 days ago
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