Supply Chain Program Manager

Job Title : Program Manager III (Order Management PM)

Duration : 12 months

Location : Open to Remote or Hybrid in the Bay Area (in office 3 days a week)

Job Description

The client’s Enterprise Supply Chain organization is a global team responsible for fulfilling all internal end user IT needs.

We build integrated, scalable, and robust processes and systems to manage planning & inventory life cycle. We are looking for a Project Manager to support the Order Manager in developing various programs within the Central Supply Chain arm of the organization.

The PM will be working with the Order Manager to develop and define the new Order Management function within the EE Supply Chain org which will require strong collaboration skills, the ability to navigate complex problems, keen attention to detail, and superb follow through capabilities.

In addition, the PM will assist with developing change management for the org and later operating that function which will require tracking, closing, and reporting on those changes.

The ideal candidate for this role will be a professional who can think strategically, adapt quickly, and rapidly earn credibility with all levels of the organization.

This person will need exceptional communication and planning skills. They will also be a strong team player, highly motivated, and take initiative in all situations.

This role requires an individual who thrives in ambiguous situations and who can lead without authority.

Core Responsibilities :

• Order Processing Optimization : Streamline order processing workflows to minimize manual interventions, reduce errors, and improve efficiency
• Backlog Management : Manage orders without supply, ensuring supply is in transit
• Substitution Resolution : Resolve orders that require manual entry of non-standard substitutions
• Order Prioritization : Override the priority for selected orders to ensure orders are fulfilled to maximize business value
• Order Tracking & Reporting : Implement tracking systems to monitor order status, identify bottlenecks, and generate performance reports for management review.
• Change Management : Assist with driving end-to-end completion of all changes, ensuring proper global alignment, and maintaining a comprehensive change log
• Engage with cross-functional teams to identify scope, constraints, dependencies, and risks associated with any requested changes
• Drive communication between cross-functional teams to find solutions for requested changes
• Assist with creating and maintaining all Order Management documentation
• Assist with development of any additional XFN programs that may arise; creating documentation and operationalizing

Minimum Qualifications :

• Bachelor’s degree or equivalent experience / education
• 5+ years of experience in Program / Project Management
• 2+ years of experience with Order Management
• 2+ years experience with change management / version control
• Demonstrated ability to use critical thinking to achieve goals
• Strong stakeholder management skills
• Ability to work effectively across multiple teams in a time sensitive capacity
• Self-motivated & highly adaptable, able to work autonomously
• Excellent written and verbal communication skills
• Highly organized with strong attention to detail
• Excellent time management skills
• Communication and reporting skills

About Us : Established in 2004, SPECTRA FORCE ® is one of the largest and fastest-growing diversity-owned staffing firms in the US.

The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.

I. proprietary talent acquisition platform, robust ISO 9001 : 2015 / ISO 27001 certified processes, and strong and passionate client engaged teams.

We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India.

Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation.

SPECTRA FORCE is built on a concept of human connection, defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at :

Benefits : SPECTRA FORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees.

Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program.

SPECTRA FORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer : SPECTRA FORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws.

Please contact Human Resources at [email protected] if you require reasonable accommodation.

California Applicant Notice : SPECTRA FORCE is committed to complying with the California Privacy Rights Act ( CPRA ) effective January 1, 2023;

and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website.

Applicants with disabilities may access this notice in an alternative format by contacting [email protected].

LA County, CA Applicant Notice : If you are selected for this position with SPECTRA FORCE , your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check.

We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA).

The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role.

Such findings may result in withdrawal of a conditional job offer.

At SPECTRA FORCE , we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.

This position’s starting pay is : $60.00 / hr.