Analyst
About Client :
Client is a global financial services firm that provides a wide range of investment banking, securities, wealth management, and investment management services.
It is a prominent global financial services firm with a rich history and a strong presence in the financial industry.
The Client is committed to corporate responsibility and sustainability. It aims to make a positive impact on society through various initiatives, such as promoting environmental sustainability, supporting diversity and inclusion, and engaging in philanthropic activities.
Rate Range : $30-$37.78 / Hr
Job Description :
Primary Responsibilities :
Review and enrich the client remediation population
Assist with sourcing missing client contacts and communicate any data discrepancies found to the program lead.
Provide guidance and oversight to the KYC Refresh team responsible for contacting external clients to obtain refreshed AML data and documents.
Act as an escalation point for client issues
Troubleshoot cases and collaborate on solutions.
Interact with subject matter experts to develop FAQs and standard responses to common themed queries.
Communicate with focus clients and sales coverage to provide regulation guidance, organizing client calls where needed.
Prioritize, track and consolidate escalations in an organized and concise manner
Review cases before handover to Business Control Unit for assessment
Qualifications :
Exceptional problem-solving skills, ability to independently assess and identify plans for resolution
Exceptional organizational skills, ability to multi-task and prioritize time accordingly
Strong interpersonal and communication skills
Client relationship skills and experience in communicating with external clients
Excellent Microsoft office skills required, specifically Microsoft Excel (v-lookup, pivot tables), PowerPoint
Strong ability to manage large data sets in order to analyze project trackers and metrics
Ability to work as part of a team in a fast-paced environment and adapt to the needs of the team as they arise
Experience in KYC / AML, client onboarding is required
2 years of industry experience is required
College / University degree or equivalent with a business focus and relevant / proven experience.
Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits.
ApTask offers subsidized insurance coverage to our employees.
About ApTask :
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work.
As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.
With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development.
As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries.
Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer :
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes.
Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
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