Receptionist

JOB DESCRIPTION

Employment Type : Full time

Full time

Shift : Description :

Description :

Key Responsibilities (list 5-8)

Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the

admitting process is efficient and all clinic and regulatory policies are in compliance.

• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guideline.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible

amounts.

Copy / scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.)

into the correct location in the electronic medical record.

• Prepare charts for patient appointments making sure all necessary information is complete.
• Conduct all functions associated with patient check-out including pricing services, collecting

patient responsibility payments and scheduling follow-up appointments.

Perform duties involving record filing and retrieval and assisting with the filing of registration

documentation in electronic medical records.

Confirm next day appointments and alerts patients as to what documentation is needed, including

details associated with time-of-service payment.

Follow up with patients regarding the Missed Appointment Policy and send out the appropriate

communications.

Perform other duties as assigned.

Job Requirements / Qualifications

a. Education / Accreditation / Licensure (required & preferred) :

High school diploma or equivalent required.

b. Experience (required and preferred) :

• 0 1 year healthcare experience preferred.
30+ days ago