Tax Filing Senior Manager

Our story

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale.

Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It's why we're so driven to connect passion with purpose. Our team's experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, visit stradaglobal.com

About the Role

As a senior leader, you will ensure excellence in delivery for the entire Tax Filing organization. Oversee and manage the client delivery of tax filing, directly and indirectly, through colleagues and managers.

Responsibilities

• Overseeing client delivery and satisfaction in Tax Filing, ensuring timely and accurate responses to clients and partner teams, resolving escalations promptly, and representing Tax Filing effectively in client meetings.
• Monitoring and auditing tasks to identify trends and improvement opportunities, leading process enhancement efforts, and driving positive outcomes.

Developing, reviewing, and communicating completion of Root Cause Analysis (RCA).

• Engaging with clients and internal departments, ensuring successful client delivery and effectively communicating complex issues.
• Supporting and providing timely research on compliance and regulatory issues, facilitating issues requiring higher level escalation.
• Ensuring and supporting compilation, reporting, and analyzing of metrics to drive improvements and close process gaps.
• Resolving and facilitating open items to resolution ensuring alignment with Tax Filing point of view.
• Educating clients and providing subject matter expertise for payroll tax filing.
• Mentoring and developing managers and colleagues, including performance and accountability.
• Managing Tax Filing suppliers, as appropriate, to support accurate and timely delivery.
• Coordinating and / or providing needed training for new colleagues or processes, including SOP development, training, and communication to team.

Requirements

• 7+ years payroll tax filing or a related field.
• Advanced understanding of payroll tax filing and knowledge of regulations and legislative requirements.
• Exceptional verbal and written communication skills.
• 3+ years client interaction and management experience.
• 5+ years people management experience.
• Experience leading managers and / or team leads.
• Exceptional computer skills with current technical knowledge.
• Experience with Payroll tax software.

Benefits

We offer programs and plans for a healthy mind, body, wallet, and life because it's important our benefits care for the whole person.

Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada's employment policies.

Our commitment to Diversity and Inclusion

Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported.

Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.

Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada.

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Salary Pay Range

Minimum : 69,700 USD

Maximum : 110,600 USD

Pay Transparency Statement : Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification / credentials, market data, internal equity, and geography.

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