PTS Support Technician - Tallahassee, FL

28832BRPosition Title : PTS Support Technician - Tallahassee, FLDepartment : Publix TechnologyLocation : Tallahassee, FLDescription : Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc.

the largest employee-owned company in the nation. Our technology teams of 2100+ associates provide cutting-edge, modern solutions to nearly 1400 retail stores and 200,000+ internal team members across 8 states.

We offer positions at all levels summer internships, individual contributor roles, to technical leadership across a broad range of technical disciplines.

So, whether you’re interested in IT security, platform engineering, architecture, software development, or infrastructure we have a career path for you! See for yourself why Publix Super Markets, Inc.

is a constant on Fortune Magazine’s Best Companies to Work list.The Publix Technology Services (PTS) Support Technician will provide IT technical support for the Tallahassee, FL area to include primarily the installation and lifecycle of IT hardware, but also occasionally repair and preventive maintenance, encompassing servers, desktop computers, printing, point of sale, barcode scanners, weighing devices, and networking systems.

This position supports Publix retail stores and involves traveling between them to perform on-site work. Shifts for this position are variable, based on the demands of current projects, and will involve overnight, evening, early morning, and / or daytime work depending on the task.

Workdays are primarily Monday thru Friday, but on occasion, weekend work may be required. This position will augment support in other areas when needed.

Req ID : 28832BRFacility : Store 0857 Vineyard CenterState : FloridaFrequency of Pay : WeeklyTravel Frequency : 70%Minimum Base Pay : 23.

15Additional Information : Your application may have additional steps that you will need to complete in order to remain eligible for consideration.

Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

Relocation / Household Good Shipment Allowance will NOT be provided.Please note that Publix will not sponsor any hire for this position for a visa or permanent residence.

Address : 6615 Mahan DrCity : TallahasseeYear End Bonus : To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November.

In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check.

In subsequent years, the bonus is equal to two weeks’ pay.Maximum Base Pay : 32.30Required Qualifications : Candidate must live in or near the Tallahassee, FL area or must be willing to relocate there upon acceptance of the positionAssociate degree in information technology or equivalent experience1+ year of PC / Technical support experienceBasic understanding of IT hardware and industry standardsBasic understanding of Windows Operating SystemsBasic understanding of thermal and laser printingAnalytical and troubleshooting skillsCable management and troubleshooting skillsComputer and electronic equipment installation skillsMust be at least 20 years of ageMust have a valid driver license and maintain an excellent driving recordAbility and willingness to be on call, weekends and holidays as neededAbility to lift up to 75 lbs.

Ability to climb and work on a ladderAbility to crouch, kneel and work in confined areas for extended periodsAbility to use hand and power toolsFlexible and able to multitask, prioritize, and manage time efficiently on multiple projectsPreferred Qualifications : Certifications in the field of electronics or Computer Science, such as Cisco Certification, A+ Certification, Microsoft Certified Systems Engineer, HP Certification, or Lexmark Certification3+ years of PC / Technical support experienceBasic understanding of Active DirectoryExperience using problem reporting and ticketing systemsUnderstanding of the Publix retail environmentGood organizational, time management, problem-solving and analytical skillsGood verbal and written communication skillsMust be able to work independently and as part of a teamAble to work under pressure to meet deadlinesPotential Annual Base Pay : 48,152 - 67,225Zip Code : 32308-1400Benefits Information : Employee stock ownership plan that contributes Publix stock to associates each year at no costAn opportunity to purchase additional shares of our privately-held stock401(k) retirement savings planGroup health, dental and vision plansPaid Time OffPaid Parental LeaveShort- and long-term disability insuranceTuition reimbursementFree hot lunches (buffet-style) at facilities with a cafeteriaVisit our website to see all of our benefits : Benefits - Jobs (publix.com) ()