Recruiter/Account Manager

Job Description

Job Description

Salary : $45,000 - $55,000 + commissions

Are you passionate about making a difference in the educational field? Do you thrive in a dynamic, inclusive environment where your contributions are valued and celebrated?

Aspire Educational Services, Inc. (AES) is looking for dedicated professionals like you to join our team and help us continue our mission of providing exceptional educational support to schools across the spectrum.

If you're ready to embark on a fulfilling career where your skills and dedication can truly shine, read on to discover why AES is the perfect place for you!

Aspire Educational Services is seeking motivated and passionate Account Managers who will be responsible for fostering and maintaining relationships with clients, understanding their staffing needs, and ensuring the delivery of top-tier staffing solutions.

This role requires a deep understanding of the staffing industry, excellent communication skills, and a proactive approach to client management.

Duties / Responsibilities :

• Act as the primary point of contact for clients and candidates regarding staffing needs.
• Build and maintain strong, long-lasting customer and candidate relationships. Act as the main point of contact for clients, addressing their inquiries, concerns, and needs promptly and effectively.
• Manage the candidate process from sourcing, screening, and managing the initial interview stages through offer stage, initial onboarding, and placement of the staffing need.
• Serve as liaison between candidate and school during onboarding and placement.
• Collaborate with operations teams to ensure timely delivery of staffing solutions to clients.
• Track key account metrics and communicate performance updates to management.
• Proactively identify and resolve customer issues and escalations. Collaborate with internal teams to provide timely solutions and maintain customer satisfaction.
• Identify opportunities for account expansion and upselling. Develop strategies to increase revenue and meet sales targets.
• Maintain accurate records of client interactions, sales and recruitment activities, and account updates in CRM systems.
• Advise and sell the most appropriate solution for attracting candidates and maintaining a candidate database.
• Proactively builds a candidate pipeline for potential future needs.
• Develops job posts for positions unique to school staffing needs
• Maintains career site job postings to reflect all current active staffing needs
• Collaborates with other account managers to determine areas for collaboration and joint recruitment and placements
• Analyze staffing trends amongst clients and report to the team during meetings.
• Manages account postings on advertising outlets and tracks spend per job
• Maintains contact with prospective candidates regarding staffing needs
• Utilizes various outlets for candidate sourcing and recruitment.
• Attends educational career fairs to source new candidates and network with current and prospective clients.
• Analyze staffing trends and alert management when staffing needs are not being fulfilled in a timely manner
• Other administrative duties as assigned.

Required Skills / Abilities :

• Exceptional verbal and written communication skills.
• Strong understanding of staffing and recruitment processes.
• Ability to build rapport and maintain relationships with clients.
• Results-driven with a focus on client satisfaction and business growth.
• Strong interpersonal skills.
• Proficient in Microsoft 365
• Ability to learn and utilize the use of CRM and HR systems.
• Strong organizational skills are necessary to prioritize tasks, manage time effectively, and meet deadlines.
• Being a team player and effectively communicating with colleagues is essential for success.
• Flexibility and the ability to thrive in a fast-paced environment are crucial.
• Having a basic understanding of sales techniques can be beneficial for upselling products or services to existing clients.
• Responsive, attentive, and proactive in addressing client needs.

Education and Experience :

• Bachelor’s degree in a related field preferred, but not required.
• Relevant experience required.

Job Category :

Salary, Exempt

Physical Requirements :

• The employee may be required to sit or stand for long periods of time.
• Drive to client locations periodically
• Will be need to lift 25 lbs.
• Ability to look at computer for extended periods of time.

Why AES?

We don’t cut corners. Our academic partners and staff like that we are a small, boutique-style agency, as opposed to a large corporate-run franchise.

We provide a high level of customer service, attention-to-detail, and quality work. In addition to building the company from scratch, Aspire’s owner / founder Dr.

Jaime Friedman (LBS, Psy.D.) has earned an excellent reputation among clients, partners, and within the general community.

About Aspire Educational Services, Inc.

Aspire Educational Services (AES) is committed to providing educational support to charter, private, and public schools. AES is able to fulfill staffing needs for positions including, but not limited to, school psychologists, counselors, speech therapists, occupational therapists, physical therapists, personal care aides, therapeutic support staff, general education teachers, and special education teachers.

AES has earned a strong reputation for its commitment to providing the best in customer service to both schools and independent contractors.

At Aspire Educational Services, we believe that diversity and inclusion are key to fostering a vibrant and innovative community.

We embrace the unique perspectives and talents of our academic partners. We celebrate the power of collaboration and respect.

We build a culture that thrives on inclusivity, where every voice is heard and every contribution is valued.

Aspire does not discriminate based on race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity / expression, age, disability, genetic information, military service, covered / protected veteran status or any other federal, state or local protected class.

We are an Equal Opportunity Employer and are committed to fostering diversity and inclusion throughout our organization.