Client Relations Manager - Landscaping
Job Title : Client Relations Manager
Company : Commercial Landscape Maintenance
Recruiter : Bloom Talent Solutions
Location : Charlotte, NC
Company Overview
Join a leading commercial landscape company in Charlotte, NC, and elevate your career! This Client Relations Manager role offers a path to Branch Manager for someone passionate about client relationships, team leadership, and delivering exceptional results in the vibrant Charlotte community.
The Opportunity
- Client-focused : Be the face of our company for commercial clients, including Class A properties, HOAs, and business parks, ensuring top-tier landscaping and exceptional service.
- Team Leader : Manage a seasoned landscape team, fostering a positive work environment and promoting high performance.
- Growth Track : Build your enhancement sales skills, opening doors to future leadership and earning potential as a Branch Manager.
Key Responsibilities
- Exceed Client Expectations : Build strong relationships, conduct site visits, address needs, and ensure quality control.
- Enhancement Sales : Proactively seek opportunities for landscape enhancements within our existing client base, develop and present tailored Enhancement Proposals, and engage in outreach efforts to connect with prospective clients.
- Administrative Support : Maintain records and client communication in Aspire Lite, ensuring adherence to quality standards and prompt resolution of any client concerns.
- Client Relationship Management (CRM) : Utilize CRM tools to manage and improve client interactions and relationships.
- Portfolio Management : Manage a Book of Business (BoB) valued at $1.2+ million.
You Have
- 2+ Years Experience : In commercial landscape account management or operations.
- Client-centric mindset : Proven dedication to customer satisfaction.
- Strong Leadership : Ability to motivate and inspire a team.
- Excellent Communication : In English; Spanish fluency is a plus.
- Ambition : Desire to learn, grow, and become a Branch Manager.
What You'll Get
- Competitive Compensation : $65,000 - $75,000.00 base salary plus commissions on enhancements sold.
- Client Retention-Based Bonus : Additional bonus based on client retention.
- On Target Earnings Potential : $95k
- Benefits : 401k match, health, dental, vision insurance, PTO (starting at 30 days), company truck or mileage reimbursement, and paid holidays.
- Career Growth : Clear advancement path within a thriving company.
- Charlotte Lifestyle : Enjoy the vibrant Charlotte community.
- Immediate Impact : Start making a difference right away!
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