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Automotive Service Advisor

Ciocca Dealerships
Allentown, PA
$100K a year
Full-time
  • Income potential up to $100,000+ per year
  • Management opportunities due to continued company growth

Ciocca Subaru of Allentown is seeking Automotive Service Advisors to join our growing team! With 52 dealerships 25 brands & 18 collision centers throughout Pennsylvania and New Jersey, don’t miss out on an opportunity to grow with us!

Why choose Ciocca Automotive?

  • Competitive & industry leading pay scale
  • Collaborative, supportive team environment
  • Growth opportunities, proven career paths
  • Service & parts discounts
  • Modern, state of the art technology & software iPads, alignment quick check machines
  • Use of of video multi-points, texting, and digital software
  • Employee engagement events
  • Volunteer and community service opportunities
  • 401(k) Retirement Plan (with employer match)
  • Employee Referral Bonus Program
  • Paid Holidays & Paid Time Off
  • Employee Assistance Program
  • Medical, Dental, Vision, FSA, HSA plans
  • Hospital Care Coverage, ST / LT Disability, Accident, AD&D, Critical Insurance
  • Company Paid Life-Insurance*

Responsibilities include but are not limited to :

  • Greet and consult with the customer on applicable service needs
  • Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle
  • Document declines for services and ask for follow-up on future service considerations.
  • Keep customer informed on completion times, service expenses, and possible changes
  • Build and maintain relationship with the customer

Qualifications include but are not limited to :

  • Automotive Service Advisor experience in a dealership setting required
  • Strong communication skills to deal with customers and employees
  • Proficient computer skills
  • Positive, can-do attitude
  • MUST be willing to adapt to Ciocca culture, processes, and procedures

With 52+ dealerships and growing, there are many opportunities for advancement.

Ciocca Automotive is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.

CIOCR123

30+ days ago
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