Barista

Reports to Restaurant Manager; position is non-exempt. Accepting applications through August 22nd, 2024, or until filled THE ROLE Baristas report to the Food and Beverage Managers and work in a seamless effort with servers, server assistants, bartenders, barbacks, dishwashers, cooks, and chefs.

It is critical the person in this position possess a strong background in the art of coffee and tea making. As a barista, you will be responsible for creating memorable guest experiences.

Your interactions may be brief ones, but your guests know they can count on you to get their day started with a smile and create their special brew to their specification. WHAT YOU WILL DO

• Uphold and role model the company’s principles of People, Place and Character; and ensure you are always modeling the way of our values that drive collaboration, intuition and translocal hospitality
• Own all aspects of a Café guest’s experience from beginning to end by extending a friendly greeting in an inviting environment, ensuring accurate and thorough order details, executing on requests in a friendly and timely manner, and ensuring satisfaction throughout and adjusting when necessary
• Participate in daily line ups and quarterly all staff meetings to further develop ideas and objectives with the service team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities
• Work in an organized and clean fashion with the utmost respect for your guests, peers, equipment, and workspace to create lasting impressions and strong relationships with the team and our guests
• Share your extensive knowledge of the coffee world with your guests, using your product knowledge to enhance a guest experience and offer relevant additions to their order
• Ensure the products served are at peak quality, using recipes and accurate measures for consistency
• Be responsible for ensuring your bank and money is accurately accounted for and turned in, and audited
• Observe conditions of all physical facilities and relay any challenges to the F&B Managers, Supervisors and / or F&B Director, to make corrections and improvements as needed
• Communicate effectively with the F&B and Culinary teams to ensure all guests receive their food and beverage as ordered, and in a timely fashion
• Be willing to assist in other areas of the F&B Department as needed, including but not limited to, Banquets, Restaurants, Bar and Pool

WHAT YOU WILL NEED

• Passion for the People, Place and Culture of our community, love of Restaurants and Guest Service also required
• Minimum of 1 (one) year experience as a Barista in either a free-standing or hotel restaurant or café
• TiPS Alcohol service certification and SafeStaff Certificate of Completion, or ability to obtain such within 30 days of hire
• Available to work a flexible schedule to include nights, weekends and holidays
• Fluency in English both verbally and non-verbally
• Ability to continuously stand and / or walk for the majority of a shift, including negotiating wet tile floor and steps
• Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins
• Ability to roll and / or carry tables and chairs when needed
• Ability to lift and / or carry a 30 lb. tray, crate or box
• Ability to carry over shoulder occasionally
• Utilize hand and elbow movements for polishing glassware, silver, setting up tables, shaking, pouring and mixing drinks
• Excellent sight and balance needed for negotiating varied floor surfaces
• Ability to handle lighted candles and hot fluids (coffee and tea)

Base Hourly Rate $18.29 ($22 - $35) plus tips - associates will participate in a whole house tip pool where tips are shared with hourly associates that contribute to the guest experience.