Infrastructure Technical Program Manager, Edge Services, GCNA

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running.

We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services is looking for a Technical Infrastructure Program Manager to expand our Edge Infrastructure.

In this position you will be responsible for prioritization, scheduling and execution of network changes and upgrades across Amazon Data Centers.

You will manage our cross-functional projects, which require working with multiple AWS internal departments and groups including network operations, network engineering staff and internal project management teams, as well as external vendors.

You will develop and manage project schedules, identify risks and clearly communicate them to project stakeholders, define problem solving and risk mitigation strategies, and facilitate conflict resolution through the full project cycle.

A background in IT infrastructure, technology deployment or computer science is essential for your success in this position.

A successful candidate will have a proven track record of project completions that are on time and within budget. A candidate with demonstrated ability to lead others in a technical environment through facilitation of technical whiteboard sessions, deep diving project risks and issues and coordinating implementations to remove barriers to project success will thrive in this environment.

Key job responsibilities

• Manage multiple competing cross-organizational projects / programs simultaneously, some on a global scale
• Interact with engineers, technicians, project managers and senior management on a daily basis
• Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles
• Work with engineers to develop detailed and creative solutions to complex problems, while keeping a watchful eye on timelines and costs
• Ensure consistency in deployed configurations and track exceptions for follow up
• Drive simplification efforts in engineering and project / program management and architectures to unblock innovation
• Create predictable process paths for large and / or complex efforts

A day in the life

You will be managing a portfolio of network scaling and net-new deployments from demand signal to capacity turn-up. Working with teams across organizations to deliver on time for our customers.

You'll be balancing dynamic priorities and making trade-offs to ensure the right outcomes for both our customers and the business.

Holding stakeholders accountable, solving localized and systemic problems, developing systematic improvements and managing high impact portfolios.

About the team

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

• Bachelor’s Degree in a relevant IT Discipline
• 5+ years of project management experience
• 5+ years of Data Centre and / or Network Deployment experience
• 5+ years of experience in deployment of Optical line systems or Backbone Network and working in the Networking Deployment and scaling space.

PREFERRED QUALIFICATIONS

• Project Management Professional (PMP) certification
• Experience in the management of complex technology infrastructure projects
• Experience with and deep understanding of multiple project management methodologies.
• Familiarity with the AWS network architecture.
• Excellent multi-tasking and prioritizing skills

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit https : / / www.amazon.jobs / en / disability / us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,400 / year in our lowest geographic market up to $197,700 / year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits.

For more information, please visit https : / / www.aboutamazon.com / workplace / employee-benefits. This position will remain posted until filled.

Applicants should apply via our internal or external career site.