Brand Manager

Description

Who We Are :

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfil anywhere their customers are.

We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are.

Sound like you? We’d love to hear from you.

Cart.com Fast Facts :

• 6,000+ customers worldwide
• 1,600+ employees globally
• 14 warehouses nationwide, totaling over 8 million square feet of space
• Our software lists $10+ trillion in product value across channels
• Our digital and physical operations support $8+ billion in Gross Merchandise Value

Our values :

Cart.com is building a company that is committed to living out these 6 core values :

• Be brand obsessed : Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
• Think beyond the box : We’ve always done it that way is not a phrase uttered often at our office. We create creative solutions to complex problems.
• Don’t give up : We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
• Speak up : We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
• Work together : We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
• Remember to be human : We work hard, but we leave room for the people, places and things that we love

The Role :

Our Brand Management team owns the strategy for our clients to capture, grow and expand their Amazon revenue and brand awareness.

The team is highly analytical, thoughtful, and proactive. Clients utilize our services because of our amazing high-touch service, and this team is at the center of our client satisfaction, retention, and expansion.

What You’ll Do :

This is a dual role in which you own a client or portfolio of up to $1M in revenue and spend up to 50% of your time providing direct executional support to Brand Directors as part of your career growth

In your role as client / portfolio manager you’ll :

Develop the overall channel strategy plans for your portfolio brands to understand their key drivers, apply learnings, accelerate growth, and manage their overall business

Drive the client playbook process to define brand priorities

Ensure flawless execution of services

Drive holistic thinking and expertise to unlock business insights and turn them into action

Work cross-functionally with Media, Content, and Operations to achieve client goals efficiently

Apply strategic thinking to identify future opportunities for growth and optimization in order to sell additional services to brand portfolio clients, possibly with the support of others from within the organization

Communicate insights and important information to clients proactively

Conduct in-depth market and brand analysis to support category and brand growth

Monitor, track, and analyze brand performance and initiatives; translate analysis into strategic actions and apply learnings and when needed take corrective action

Prepare and create engaging and persuasive presentations at all levels of the organization

In your owned portfolio, you may be provided with ABM support

Overall, and in particular as part of your support function, you’ll also :

Prepare effectively for client meetings with regards to data analytics, reporting, attendees required, goals / outcomes definition, etc.

and build into a high-quality visual format

Attend all client meetings and provide proactive communication to client on all action items and statuses

Support executional priorities by submitting internal tickets to cross-functional teams, such as Operations and Content, for action required.

Track the flow and completion of them and ensure they are being completed timely

Track and report on overall contracted deliverables to support strong account health and client satisfaction and retention

Continue to develop and maintain knowledge of Amazon strategy and retail developments

Continue to develop strategic ecommerce skills that cover media, SEO, supply chain, content, merchandising and other facets of a business

Advance the ability to create and drive a brand strategy and how to lead larger accounts and portfolios, as part of your career path

Who You Are :

Excellent problem-solving skills and attention to detail

Strong Excel skills with ability to use more complex formulas and functions

Strong professional judgment

Forward-thinking, proactive and curious

Excellent written and verbal communication skills

Amazing relationship building skills based around trust and accountability

Excellent acumen- ability to make sound business decisions through data and analytics

Ability to manage multiple priorities in a fast-paced, high-growth environment and adapt and pivot quickly when change occurs

Strong sense of ownership, drives for results and thrives in a high-performance culture

What You’ve Done :

Bachelor’s Degree; preferably in Business or similar program

Generally 2-5 years of directly relevant experience expected

Digital marketing / media experience is required

Previous Amazon or Ecommerce experience a plus

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

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Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.