Partner Case Manager

VirtualVocations
Hollywood, Florida, United States
Full-time
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A company is looking for a Partner Case Manager.Key Responsibilities : Coordinate field service work through direct branch and partner relationshipsManage customer communications, appointments, and escalations related to field service activitiesPrioritize customer escalations, adjust schedules, and meet performance metricsRequired Qualifications : High school diploma or equivalentMinimum of 2 years of relevant work experience in customer service, scheduling, or case managementBasic knowledge of solar installation, construction, or roofing preferredStrong CRM experience, preferably SalesforceProven track record of success in effective team collaboration and results-driven approach

2 days ago
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