FT Customer Support Specialist (Work From Home)>
- Call Center / Remote - Anywhere in U.S. / $47,500 per year + bonuses / Medical, dental + vision coverage / 401K / 9a-6p EST - As a Customer Support Specialist you'll : Work directly with patients via inbound calls, to assist them with getting connected to mental health care;
- Obtain information regarding patient needs and preferences, and escalate to a Care Navigator when appropriate based on care needs;
- Provide exceptional customer service to patients and / or providers while connecting them with care or troubleshooting the reason for their call;
Document patient and / or provider interactions; Work cross-functionally to improve patient outcomes...Hiring Fast >
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