Search jobs > Durham, NC > Associate director

Associate Director of Service Excellence

VirtualVocations
Durham, North Carolina, United States
Full-time

A company is looking for an Associate Director of Service Excellence & Americas Ops Leader.Key ResponsibilitiesBuild and manage the Digital Customer Experience platform and service strategiesEnsure client satisfaction by meeting KPIs and service level agreementsLead teams responsible for Service Excellence, Workspace services, and Digital Operations in the AmericasRequired QualificationsBachelor's Degree10+ years of IT experience5+ years of experience leading diverse teams, including remote groups3+ years of experience deploying and leading managed service agreementsMaster's degree in a related field is preferred

5 days ago
Related jobs
Promoted
VirtualVocations
Raleigh, North Carolina

A company is looking for an Associate Director of Patient Financial Clearance. ...

Eurest
Cary, North Carolina

As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. The Director of Dining Services. ...

Promoted
VirtualVocations
Durham, North Carolina

A company is looking for a Director of Digital Services to lead and grow their digital services department for nonprofits. ...

Habitat for Humanity Canada
Durham, North Carolina

Oversee, manage, and supervise the daily functions and responsibilities of HomeOwner Services Manager, Post Purchase Engagement Specialist and HomeOwner Services Specialist positions, and office volunteers. The Director of HomeOwner Services will be committed to the philosophy of Habitat and have or...

Promoted
VirtualVocations
Raleigh, North Carolina

A company is looking for a Director of Network Services. ...

Royal Bank of Canada>
Raleigh, North Carolina

The incumbent is responsible for applying a working level of knowledge of Asset Liability Management (ALM) (also referred to as banking book market risk, non-trading market risk, or interest rate risk in the banking book - IRRBB) and Funds Transfer Pricing (FTP); a primary responsibility of this rol...

The University of North Carolina at Chapel Hill
Chapel Hill, North Carolina

Sheps Center for Health Services Research is seeking an Associate Director of Graduate Medical Education (GME) Development to serve as a key member of our dynamic team. The Associate Director of GME Development will help manage technical assistance offerings and content expertise provided to UNC and...

University of North Carolina at Chapel Hill/The Rams Club
Chapel Hill, North Carolina

The Associate Director of Stewardship supports the overall vision and strategy of The Rams Club by working to engage, inform, and recognize donors to illustrate the impact of giving to Carolina Athletics. This position will report directly to the Director of Stewardship & Signature Programs on the M...

The University of North Carolina at Chapel Hill
Chapel Hill, North Carolina

This position will report to the Associate Provost for Institutional Research & Assessment and will work closely with administrators, faculty, and staff engaged in undergraduate education across the University, including the College of Arts & Sciences and the professional schools. The position will ...

The State of Oklahoma
Cleveland County

Under administration of the Executive Director, the Director of Special Services plans, organizes and supervises service delivery for adults who are inpatients of this 120-bed acute psychiatric hospital. Completion of the curriculum requirements for a master's degree in social work, nursing or a rel...