Senior Sales Operations Analyst

Who We Are

Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.

Samsara (NYSE : IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.

At Samsara, we are helping improve the safety, efficiency, and sustainability of the physical operations that power our global economy.

Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility.

As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

Recent awards we’ve won include :

Glassdoor's Best Places to Work 2024

Best Places to Work by Built In 2024

Great Place To Work Certified 2023

Fast Company's Best Workplaces for Innovators 2023

Financial Times The Americas’ Fastest Growing Companies 2023

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey.

About the role :

Samsara is looking for a Sales Operations Specialist to play a critical role in scaling systems, processes, and policies for our Global sales organization.

The ideal candidate has experience at a high-growth B2B SaaS company and is passionate about being part of a fast-paced, fast-growing company.

You should apply if :

• You want to impact the industries that run our world : Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work : One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center.

Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.

You build genuine relationships with your customers : The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer.

Our customers value earned trust and human relationships built over time.

• You want to be with the best : Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
• You are a team player : At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will :

• Partner with our Sales teams to develop strategies to enable our Global sales team to scale effectively, including process optimization, process redesign, or development of new process / policies.
• Develop operational measurements to identify business process issues and provide recommendations and solutions to business issues.

Identify key opportunities for improvement through analytics, qualitative insights, and cross-functional partnership.

• Partner with the Salesforce Systems team to automate workflows and enhance systems processes by providing business requirements and considerations, conducting UAT testing, and supervising Sales communications.
• Oversee governance of all Sales Policies across a global sales team; run routine audits to verify compliance at all levels;

maintain key documentation regarding our policies and sale processes.

• Assist with administering all sales systems, including SFDC, telephone queues, 3rd party software providers, and proprietary software tools.
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.

Minimum requirements for the role :

• 4-8 years of experience in a sales operations role or experience in similar growth or operations roles in a dynamic environment.
• Strong organizational skills and business judgment with the ability to handle projects with little to no supervision end-to-end.
• Excellent communication and critical thinking skills to understand sales policies and processes at a company and customer sales rep level.
• Bachelor's degree or higher from a top university; business, finance, economic, business, or engineering focus is a plus; MBA is optional.
• Experience as a Salesforce administrator is a plus but not required.

Samsara’s Compensation Philosophy : Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market.

We do this through our base salary + bonus / variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually.

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

Salary Range : $74,375 $125,000 USD

$74,375 $125,000 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.

We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Benefits :

Full-time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more.

Accommodations :

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities.

Please email [email protected] if you require any reasonable accommodations throughout the recruiting process.

Flexible Working :

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements.

Fraudulent Employment Offers :

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process.

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