Analyst, Business Information (Claims E&S Management Liability & Specialty)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, on your side goes beyond just words.

Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Work Environment : This position follows a hybrid work schedule, requiring a minimum of two days per week in our New York City (Battery Park Plaza) office, with the remaining days working from home.

This position will provide Administrative support to Nationwide’s Claims E&S Management Liability & Specialty Department.

Duties could include, but not be limited to :

Entering department of insurance complaints

Entering Data into ClaimsCenter

Scheduling team roundtables

Managing vacation and trial calendars

Ideal candidates will have the following :

Strong organizational skills and time management skills

Strong written and verbal communication skills

Experience with MS Office (Including Outlook and MS Teams)

Internal Use Only) Compensation Grade : D3

Job Description Summary

Data drives today’s insurance industry and every one of our business units. How we manage that information is an important component to our success, which means that our Business Information associates are at the center of effectively gathering, organizing and delivering the data necessary to make key decisions across Nationwide.

If you're tech savvy, pride yourself on high-quality work with exceptional accuracy and have the confidence to gather the right information and make recommendations this might be the job for you!

As an Analyst, Business Information you will assess information needs, create and maintain ad hoc and standard reports, maintain internal databases for related functional information, and support internal data analysis needs.

Job Description

Key Responsibilities :

Develops, produces and maintains ad hoc and custom reports for functional area information needs and analysis. Analyzes information contained in reports as requested or needed.

Uses various data access tools to pull information for reports.

Maintains the integrity of information in internal databases.

Retrieves data from various internal and external sources and data files in order to keep internal databases current and usable.

Exports information to external sources.

Shares reports and information with appropriate area of the company as assigned.

Supports the research, analysis and presentation of information by : producing reports, compiling and summarizing information, producing supporting documentation and exhibits, and verifying information received from external sources.

May maintain personal computer hardware and software.

Assists other associates with preparation of reports and use of information systems, software and related sources of information.

Trains other users on report preparation and database access.

Participates in special projects and teams.

May perform other responsibilities as assigned.

Reporting Relationships : Reports to Manager. Individual Contributor

Typical Skills and Experiences :

Education : Undergraduate studies in business, insurance, mathematics or related field. Prefer degree or industry / functional coursework.

Experience : Two years of related experience in an operational position that includes analysis, problem solving, planning, coordinating and organizing.

Knowledge, Abilities and Skills : Knowledge of business and / or insurance policies and procedures, customer service concepts and practices.

Familiarity with product terminology, processes, regulatory and compliance issues is desired. Verbal and written communication skills for interaction within the functional area, information documentation and report formulation.

Ability to understand business information needs, analyze data requests Ability to work under tight time constraints. Ability to effectively operate a personal computer with business software applications for data import / export, manipulation, reporting and analysis.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing Exceptions to the above Minimum Job Requirements must be approved by the : Business Unit Director / Officer and the HR Representative

Values : Regularly and consistently demonstrates Nationwide Values.

Job Conditions :

Overtime Eligibility : Eligible (Non Exempt)

Working Conditions : Normal office environment. Extended periods of personal computer use and report / information verification.

Occasional overtime and non-standard hours based on business information needs.

ADA : The above statements cover what are generally believed to the principal and essential function of this job. Specific circumstances may allow or require some associated assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including : medical / dental / vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.